Business Admin Apprentice LBHF619057

Job Details:

Salary range: £24,684 per annum
Work location: 182 Coningham Road, London W12 8BY
Hours per week: 36.00 
Contract type: Temporary for up to 18 months 
Vetting requirements: Basic DBS Check  
Closing date: 22 November 2024
Contact details for Informal discussion: Jade Davies, Office Manager via email on JADE.DAVIES@LBHF.GOV.UK

About the role

Hammersmith & Fulham Council are committed to investing in their residents and we are currently creating a wide range of high-quality Apprenticeships that combine working in a great job, comprehensive training and development opportunities and a competitive salary.
We are ambitious in reforming the council to ensure this is a place for everybody. Within the Economy department, we aim to be efficient in everything that we do. We believe our residents deserve a place that is safe, clean and green, with high quality services they can rely on.

Our Business Administrator consists of an 18-month long opportunity to build on your organisational and communication skills, develop the skills and knowledge by working with staff across the Council to help us achieve our vision to make Hammersmith & Fulham one the most inclusive boroughs in the country and apply your ‘can-do’ attitude whilst working towards a Level 3 Business administrator qualification.

Working in the Direct Labour Organisation (DLO) Repairs Team you will:

• Support the DLO team in ensuring the effective delivery of the repairs and maintenance service. 
• Carry out various administrative tasks to enable service delivery using different I.T. systems. 
• Raise work orders to contractors in accordance with instruction from the office manager and supervisors and within your financial limit.  
• Contribute to the effective monitoring of the Client Services being delivered for planned and reactive works/services.

Training and Development – you will:

• Complete a Level 3 Business administrator qualification funded by the Council. This will involve attendance at a college and/or completing tasks in the workplace (depending on specific course requirement).
• Join a personal and professional development programme that will involve a series of varied development activities and events throughout your time with the Council. 
• Be aged 16+ and be a resident of Hammersmith and Fulham.

Working in Hammersmith & Fulham Council
We will support your development through the activities mentioned above and through the ongoing support of your manager and a mentoring programme. In addition to the competitive salary and excellent annual leave package the organisation offers a wide range of benefits such as; beneficial pension scheme, tax efficient childcare vouchers and cycle schemes, discounts at Vodaphone and local discounts from restaurants and shops.  

To apply for this Apprenticeship, you must:

• Be aged 16+ who has lived in the UK.
• Have lived in the UK for the past 3 years (as part of the funding requirement). 
• Not currently be qualified in Business Administration at Level 3 or above.
• Currently not undertaking any other formal form of study (e.g. college or university course).

Please ensure that you fully answer the mandatory questions at the end of the application form as this is what the recruiting managers will be using to shortlist your application. You should use your previous experiences at school, college, work or in your personal life to give detailed and relevant examples when asked. Uploading a CV or a personal statement is optional, but these will not be considered when assessing your application.

For more information about apprenticeships at Hammersmith & Fulham Council please email Apprenticeships@lbhf.gov.uk. 

Click here for the Role Profile

Our People Values:

How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people who can build this into everything they do.

We are fair
We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.

We are caring
We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.

We are collaborators
We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.

We are driven
We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

Our commitment to you:

At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working Click HERE to find out more.

We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents.

It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.

We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click HERE.

Asking for Adjustments

We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process.

If you would like to discuss any adjustments or request the application form in a different format, please contact us at resourcing-peopleandtalent@lbhf.gov.uk or by post to The Town Hall, King Street, Hammersmith W6 9JU