Sessional Contact Worker LBHF621262

Job Details:

Salary range: £19.36 per hour 
Work location: Askham Contact Centre, Caroline Walk, London W6 8PR
Hours per week: Various
Contract type: Casual 
Vetting requirements: Enhanced DBS Check  
Closing date: 30 June 2025
Interview date: Week commencing 14 July 2025
Contact details for Informal discussion: Lorna Jackson, Team Manager via email on LORNA.JACKSON@LBHF.GOV.UK

About the role

Hammersmith & Fulham, rated nationally by Ofsted as one of the top Local Authorities, we never stop moving forward. Our ambition is to focus even more on increasing the quality of our practice and the work with children, young people, and families to sustain positive change. To do this we need the best people to help build our vision.     

An exciting opportunity has arisen for 5 Sessional Family Time supervisors to join Askham Children’s Contact Service. Askham is an Enhanced Accredited Service providing children and their families with the opportunity to spend quality time together in a safe and secure environment, whilst decisions are made through the court regarding future living arrangements.  

You will work as part of a small team and will supervise family time sessions in the centre, online and in the local community, which may include extended periods of physical activity. You will have experience of working with children and families with a good understanding of the issues that arise when families are not living together. 

Your role will involve meeting and greeting children and family members, assessing their suitability for sessions, observing interactions and providing support if required.  

You will have the ability to make observations and write and submit these in time-bound, high-quality reports that may be used in court.   

A good knowledge of safeguarding children and child protection, with an understanding of key risk factors, including the role of Children’s Services, is essential. 

You should have direct experience of anticipating, diffusing, and managing difficult and challenging situations in a professional manner whilst maintaining clear boundaries and objectivity when interacting with families. 

You will be willing to work a flexible schedule that may include different start and finish times. Our service is open Monday to Saturday, with session times between 10am-12pm, 1-3pm and 4-6pm on weekdays and 10am-12pm and 2-4pm on Saturdays. We also run sessions outside of these times. We are looking for people with flexibility to cover the aforementioned sessions over a period of 2-3 days per week or more.

Our mission is to be the best council. To do this we need the best people to help build our vision. If you’re looking to develop your career in a fast-paced, professional environment whilst making a difference, then we look forward to hearing from you.                    

Please refer to the Role Profile for more information.                                                                                                                                                                                                                                                                                               

Role Specific Qualifications

• You will have a recognized qualification in childcare/ education/ social care or youth work and/ or experience of working with children and young people.

Our People Values:

How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people who can build this into everything they do.

We are fair
We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.

We are caring
We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.

We are collaborators
We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.

We are driven
We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

Our commitment to you:

At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working Click HERE to find out more.

We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents.

It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.

We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click HERE.

Asking for Adjustments

We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process.

If you would like to discuss any adjustments or request the application form in a different format, please contact us at resourcing-peopleandtalent@lbhf.gov.uk or by post to The Town Hall, King Street, Hammersmith W6 9JU