Public Protection Technical Support Apprentice LBHF623597

Job Details:

Salary range: £27,783 per annum 
Work location: Civic Campus, King Street, Hammersmith, London W6 9JU
Hours per week: 36.00
Contract type: Temporary up to 30 months 
Closing date: 5 April 2026
Interview date: 13 April 2026
Contact details for Informal discussion: Ahmad Rafique, Markets and Street Trading Manager via email on HF.Academy@lbhf.gov.uk

About the role

Hammersmith & Fulham Council are committed to investing in their residents and we are currently creating a wide range of high-quality Apprenticeships that combine working in a great job, comprehensive training and development opportunities and a competitive salary. The council has a major role to play, both in tackling inequality and in creating new opportunities for our residents and our staff. You will be part of a small and busy team, supporting us to achieve this vision.

Our Regulatory Compliance Apprenticeship is a 24-month programme, designed to develop technical, enforcement, organisational and communication skills and apply your ‘can-do’ attitude whilst working towards a Level 4 Regulatory Compliance qualification.

The Job - Working in the Markets and Street Trading Team you will:

• Assist managers and officers with their statutory duties and team projects which will include processing licensing applications, carrying out monitoring and compliance inspections, investigating complaints and the collation and presentation of evidence and business records.
• To build up experience and knowledge of Markets and Street Trading and other Environmental Health and Regulatory Services legislation. 
• Help define, document and carry out small projects or sub-projects within the team, actively participating in all phases.
• Build on your existing communication skills, gain invaluable experience and build your self-confidence through your day-to-day workplace activities.
• Maintain and update records and support teams with data entry and numerical data.
• Deliver a range of administrative functions such as diary management, photocopying, scanning, filing and responding to requests for information via email, letter and telephone calls.

Training and Development – Within your role you will:

• Complete a Regulatory Compliance Level 4 qualification funded by the Council. This will involve attendance at a college (which may include virtual workshops) and/or completing tasks in the workplace and working from home (depending on specific course requirements).
• Join a personal and professional development programme that will involve a series of varied development activities and events throughout your time with the Council.

Working in Hammersmith & Fulham Council

We appreciate and value our employees and recognise the importance of a motivated and supported workforce. We will support your development through the activities mentioned above and through the ongoing support of your manager and a mentoring programme. In addition to the competitive salary and excellent annual leave package the organisation offers a wide range of benefits such as; beneficial pension scheme, tax efficient childcare vouchers and cycle schemes, discounts at Vodaphone and local discounts from restaurants and shops. 

About the role:

Attitude Matters

However, Hammersmith and Fulham Council recruit as much for attitude as we do experience therefore, we will expect our applicant’s to be enthusiastic, keen to learn and adaptable to change which are some of the keys skills we will look for at the interview process.

Moving on

After you have successfully completed your Apprenticeship, you will have gained valuable workplace experience and attained a professional qualification which will improve your chances of finding work either within the Council or with another employer or help you move on to a higher-level apprenticeship elsewhere.

You will have networked across the Council and be aware of the internal job market during your time with us and we will provide support on your approach to the wider job market as part of your development programme.

To apply for this Apprenticeship, you must:

• Have lived in the UK for the past 3 years (as part of the funding requirement).
• English and maths qualifications must be completed in line with the apprenticeship funding rules.
• Not currently be qualified as a Regulatory Compliance Officer at level 4 or above.
• Currently not undertaking any other formal form of study (e.g. college or university course)

Please ensure that you fully answer the mandatory questions at the end of the application form as this is what the recruiting managers will be using to shortlist your application. You should use your previous experiences at school, college, work or in your personal life to give detailed and relevant examples when asked. Uploading a CV and/or a personal statement is optional, but these will not be considered when assessing your job application.

For more information about apprenticeships at Hammersmith & Fulham Council please email HF.Academy@lbhf.gov.uk. 

Please refer to the Role Profile for more information. 

Our People Values:

How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people who can build this into everything they do.

We are fair
We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.

We are caring
We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.

We are collaborators
We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.

We are driven
We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

Our commitment to you:

At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working Click HERE to find out more.

We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents.

It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.

We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click HERE.

Asking for Adjustments

We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process.

If you would like to discuss any adjustments or request the application form in a different format, please contact us at resourcing-peopleandtalent@lbhf.gov.uk or by post to The Town Hall, King Street, Hammersmith W6 9JU