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SJU Collision Assessment Officer - HC613961 1

Job Details


Job Title: SJU Collision Assessment Officer - HC621049
Location: Mottisfont Court, Winchester - with the possibility of work from home day/s subject to business requirements once fully trained
Salary: Scale 3/4/5, £24,222 - £31,296 per annum
Hours: 37.00 per week
Contract: Permanent

Closing Date: Sunday 1st June at 23:59 hours

About The Role


Your role will be to provide administration and quality control of RMS record management. To apply accuracy, consistency and integrity to recorded incident and crime data as a positive and direct means of improving quality of service and performance regarding Road Traffic Collisions, Driving Complaints and other road related incidents. 

Responsibilities will be but not limited to: 

1. To screen and allocate occurrences in line with the solvability matrix. To identify and assess all relevant information when applying the solvability matrix to collisions and driving complaints.
2. To data quality check relevant records in relation to (nominals, addresses, vehicle entities) and associated master filing conventions.
3. Liaise with members of the public and other agencies to obtain further information to complete a thorough review.
4. To deal with queries from members of the public, manage their expectations regarding the service that can be provided and respond to low level complaints.
5. To undertake administrative and clerical tasks associated with reported collisions and driving complaints using associated computer application ie PNC to ensure the RMS database is effectively maintained in respect of data quality and compliance of business rules
6. To have knowledge of and the ability to apply crime/incident assessments in compliance with Road Traffic Act 1988, Home Office Counting Rule, National Crime Recording Standards and National Standard of Incident Recording, and in accordance with Force Policies and Procedures and Police National Legal Database.
7. To undertake general office duties, including scanning, photocopying, filing and production of standard letters and reports
8. To be aware of Force Policies on Equal Opportunities, Health and Safety and Data Protection and to comply with the legislation and standards of ‘good practice’.
9. To provide regular and effective service

For more information please see the job profile

Essential Qualifications


Educated to QCF Level 2 (3-5 passes including English and Maths) OR work experience deemed to have brought the postholder to a comparable level.

Essential Experience


At least 2 years of experience working in a busy office environment or in a field allied to the criminal justice system.
To be computer literate and a competent keyboard user.
To have used and maintained complex record keeping systems.

Contact details for an informal discussion


Please contact the Recruitment Team at police.recruitment@hampshire.police.uk or on 023 8045 1611

 


Please note that the email address you supply when submitting an application will be used for contact throughout the full lifecycle of that vacancy. You will not be able to amend your contact details. You should therefore ensure that you choose an appropriately accessible email address, being mindful that the process may take several months for some roles.


Hampshire and Isle of Wight Constabulary is an inclusive employer and strives to have a workforce representative of the communities we police and serve. We recognise that we are not fully representative and are working to address this imbalance through a variety of initiatives.

Hampshire & Isle of Wight Constabulary is an equal opportunities employer that positively promotes flexible working, enabling officers and staff to achieve a healthy work-life balance whilst meeting operational requirements of the constabulary. We actively encourage applications to be made on a full time, part time or flexible working basis.

The Equality Act 2010 allows us to promote equality within Hampshire and Isle of Wight Constabulary by adopting Positive Action to support people from under-represented groups. Our aim is to recruit talented people with a diverse range of skills and experience and welcome applications from all sections of the community. Our Positive Action team are available to provide support through the application and assessment process by contacting: positive.action@hampshire.pnn.police.uk

The Disability Confident campaign aims to remove barriers, increase understanding and ensure that people have opportunities to fulfil their potential and realise their aspirations. We will accommodate requests for reasonable adjustments where possible throughout our recruitment and promotions processes and encourage anyone requiring reasonable adjustments to disclose this at the earliest opportunity.


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