Sessional Contact Worker LBHF616166

Job Details:

Salary range: £18.52 per hour plus holiday pay 
Work location: Askham Contact Centre, Caroline Walk W6 8PR
Hours per week: Various 
Contract type: Casual 
Vetting requirements: Enhanced DBS Check 
Closing date: 12 May 2024
Interview date: 22 May 2024
Contact details for Informal discussion: Lorna Jackson, Team Manager via email at LORNA.JACKSON@LBHF.GOV.UK

About the role

We have an exciting opportunity to recruit up to 5 sessional contact workers to join a busy and thriving contact team.  

Askham contact centre has an enhanced accreditation with the National Association of Child Contact Centres and provides a safe and secure environment for children to have contact with their families while plans are being made for the children’s futures. Supervised contact workers will provide a consistent service to families with the aim of achieving high quality contact between children and their families. The post holder will work as part of children’s services to facilitate and supervise family time sessions within the agreement and processes of the care planning agenda. They will work to support parents/carers to provide safe and child focussed sessions. They will be required to complete a written account of each session. 

You will be provided with training to carry out this role. Successful candidates will have excellent oral and written communication skills. You will need to be proficient in IT systems such as Microsoft office and have the ability to use our client database system. Applications would be welcome from those that have relevant qualifications and experience of working in a social care, education or health setting with children. This post is subject to an Enhanced DBS check. The contact service is open from Monday-Saturday between 9am - 6pm. For more information please contact Askham Contact centre on 020 8749 6936.             

Please refer to the Role Profile for more information.

Our People Values:

How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people who can build this into everything they do.

We are fair
We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.

We are caring
We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.

We are collaborators
We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.

We are driven
We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

Our commitment to you:

At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working Click HERE to find out more.

We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents.

It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.

We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click HERE.

Asking for Adjustments

We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process.

If you would like to discuss any adjustments or request the application form in a different format, please contact us at resourcing-peopleandtalent@lbhf.gov.uk or by post to The Town Hall, King Street, Hammersmith W6 9JU