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Outcomes Team Clerk - HC17160

Job Details


Job Title: Outcomes Team Clerk  - HC17160 

Location: Kings Worthy (Winchester) 

Salary: Scale 3, £18,486 to £19,704, per annum / Pro rata 

Contract: Permanent 

Hours: This position is available on either Full Time or Part Time Hours

Full Time 37 Hours per week

Part Time Hours 18.50 per week 

Closing Date: Friday 6th March 2020 at 23.59 hrs

Purpose of Job


To perform a wide range of clerical and administrative tasks, providing an efficient delivery of service in respect of Out of Court Disposals.

Key Accountabilities


1. To provide day to day administration of Out of Court Disposals to ensure they are recorded and dealt with accurately.
2. Provide excellent service by liaising, updating and advising all offenders and victims of crime.
3. Deal with correspondence and process telephone calls in a professional and timely manner
4. Provide advice and guidance to Police Officers in respect of Out of Court Disposals.
5. Maintain positive working relations with Police Officers and staff, CPS, and Diversionary course providers such as Druglink, Victim Support and Hampton Trust.
6. To prepare paperwork for supervisory officers for advice and potential prosecution when an offender does not comply with a Conditional Caution.
7. To process and monitor cases which have been diverted from court, to ensure the correct outcome is administered.
8. To interrogate and update computer systems such as RMS and PNC ensuring data is accurate, up to date and accessible in connection with Out of Court Disposals.
9. To undertake general office duties, including scanning, photocopying, filing and production of standard letters and reports.
10. To give regular and effective service.

Additional Information

Maintain personal responsibility for collection, recording, evaluation, information sharing, review, retention and disposal of information in compliance with codes of practice and Guidance in the Management of Information, information security policy, procedures and legislation.
The role holder is required to visit various locations within Hampshire and the Isle of Wight during working hours, and therefore needs to have the ability to travel as necessary.
May be asked to carry out fire warden duties to meet required standards if required.
All officers and staff must be aware of risk in relation to their role, please view the appropriate Health & Safety Risk Assessment for the role.

Essential Qualifications

Educated to QCF Level 2 (3-5 passes) OR work experience deemed to have brought the post holder to a comparable level.

Essential Experience


Experience working in a busy office environment. To be computer/keyboard literate and a competent keyboard user

Contact details for an informal discussion


Please contact the Recruitment Team on 01962 846438 or police.recruitment@hants.gov.uk 

Hampshire Constabulary is an inclusive employer and strives to have a workforce representative of the communities we police and serve. We recognise that we are not fully representative and are working to address this imbalance through a variety of initiatives.


The Equality Act 2010 allows us to promote equality within Hampshire Constabulary by adopting Positive Action to support people from under-represented groups. Our aim is to recruit talented people with a diverse range of skills and experience and welcome applications from all sections of the community. Our Positive Action team are available to provide support through the application and assessment process by contacting: positive.action@hampshire.pnn.police.uk


The Disability Confident campaign aims to remove barriers, increase understanding and ensure that people have opportunities to fulfil their potential and realise their aspirations. We will accommodate requests for reasonable adjustments where possible throughout our recruitment and promotions processes and encourage anyone requiring reasonable adjustments to disclose this at the earliest opportunity.

Job Segment: Clerical, Information Security, Administrative, Technology

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