Technology Adoption Officer WCC621056

Job Details:

Salary range: £41,580 - £45,399 per annum 
Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP
Hours per week: 36 
Contract type: Temporary up to 6 months (secondment opportunity to Civil Service staff and other applicants from other bodies, including Local Authorities)
Closing date: 16 May 2025

About Us:

THE EXTRAORDINARY STORY OF 809 CONNECTED BUSINESSES

Westminster City Council is a world of extraordinary stories, where creative and enterprising people put local residents and businesses first.

Today, Westminster is the most connected borough in London. But, when David joined us in the mid-2010s, small businesses were still struggling to get connected to fibre. Without gigabit-capable broadband, some companies even resorted to biking memory sticks around the city, simply to share files with clients.

Although still in a junior role, David took the initiative and successfully made the business case for £2.8 million of European funding to support connectivity for small businesses across Westminster. Feedback from businesses has been overwhelmingly positive as the project has enhanced their communications with clients. The new connectivity allows them to make video calls and work remotely. As the pandemic hit and many more people needed to work from home, it became clear just how vital this investment had been. 

Fast-forward a few years. Westminster is leading the way for connectivity, as a result of the project businesses are thriving, and David is heading up a service of his own responsible for delivery of the Smart City strategy.

The Role:

As Technology Adoption Officer, you can make your own powerful contribution to a digital evolution across Westminster City Council itself. We’re embracing AI and automation to improve the delivery of services for residents and businesses. What’s more, we aim to be leader in this field within the public sector. As a member of a small, dedicated team you’ll play a key role in introducing and embedding new AI and automation technologies and methods, including Microsoft Copilot, into the organisation. This will include raising awareness of the capability of the tools and working with users to optimise their use. 

You will enrich our digital culture. Helping to embed the latest emerging tech across our whole organisation you’ll make sure teams are ready and able to use new tech to its full potential, and to deploy creative new solutions to improve services. You’ll use a range of different channels to ensure staff are trained and confident in the different AI and automation tools we offer. To ensure you’re informed about the very latest possibilities, we’ll support you to develop your skills and knowledge. 
 

Please refer to the Job Description for more information. 

About You:

While we will support the ongoing development of your skills and knowledge throughout your time with us, we would prefer you to bring a certain level of experience to the role. Your knowledge might span a range of modern technology platforms and services, including AI and automation, as well as related approaches to adopting tech, realising its benefits and changing approaches. This needs to be backed up by an appreciation of diversity, inclusion, equality and accessibility. In this role, your people skills will be as important as your understanding of tech. Open, curious and a strong communicator, you’re ready to build positive working relationships and clearly demonstrate how tech can meet the needs of individuals and teams. 
 

Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role. 

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.   
 
At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit  https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties  
 
As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.  
 
The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.