About us
At Westminster we act together to improve lives for the better. This is our purpose.
We exist to make life in Westminster better for everyone, every day. Guided by care, consistency and purpose, we are committed to supporting both our colleagues and our communities. Our ambition is a better, more inclusive Westminster, where everyone can thrive, feel safe and supported, and take pride in being part of both the council and the place we work.
Our Westminster Way is our people strategy which we have delivered with our people and for our people and our communities. It is under pinned by our principles which set the expectations for how we interact and build our culture to reflect who we are and empower our people to be the best they can be.
We believe that everyone has talent and our promise to our people is “to help you thrive at work, grow your career and feel backed through challenges”. The Westminster Community Charter enables a shared commitment between the Council and our local residents to deliver better for all. We actively encourage Westminster Community Participation to co-produce and co-design initiatives and promise to our communities to “listen, design together and deliver better for all”.
Our principles:
Our four shared principles, define the way we live our culture and describe how we show up to work every day.
1. Everyone is a leader
We believe in responsible stewardship at every level of our organisation. Therefore, we take ownership of our roles, act equitably, and support each other to succeed. We use our influence to create positive change, no matter our role or job title.
We do this by…
- Owning our impact, delivering our roles effectively and supporting others to do the same
- Making responsible decisions, using sound evidence and diverse views to drive the best outcomes
- Leading by example — demonstrating the behaviours we expect from others
2. Everyone is valued
We believe in the equality of all people, and we recognise that diversity is a strength that enriches our work and our communities. When we each play our part in making others feel respected, included, and valued, we shape a council and a city, where everyone can belong and thrive.We do this by…
- Showing empathy and respect, making people feel heard and safe in every interaction
- Lifting others up – sharing knowledge, ideas, and support to achieve more than we could alone
- Celebrating others’ contributions, making people feel valued and appreciated
3. Everyone is connected
We believe that our greatest achievements come when we unite as one, working together across roles, teams, and communities. So, we break down silos and collaborate to drive innovation, impact and growth for the communities we serve.We do this by…
- Listening actively, making space for different perspectives
- Collaborating effectively, finding ways to connect across teams, communities and partners to drive progress
- Embracing continuous learning – bringing our curiosity to spark innovation
4. Everyone impacts communities
We believe that thriving, resilient communities are built on trust, care, and connection – and that the best outcomes happen when people are truly heard. We put people at the heart of our decisions and actions, understanding their needs, focusing on meaningful outcomes, and working with honesty and care.We do this by…
- Seeking to understand the evolving needs of our communities
- Focusing on delivering meaningful outcomes – making a real difference for people through our work
- Being honest and transparent, even when it’s difficult
- We are committed to attracting and recruiting the best talent and making the most of those who are already a valued member of our team.
Whilst helping our employees thrive and grow their careers at the Council, we continually seek out new ways of working efficiently to deliver and pioneer exceptional public services.
We work together to adapt to the changing needs of our communities, resulting in a dynamic atmosphere where ambition, diversity and creativity are celebrated.
We are committed to attracting and recruiting the very best talent from the widest diverse market whilst making the most of those who are already a valued member of our team.
At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best: that is the Westminster Way. To find out more about how we do this visit our equality duties page.
As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from a range of flexible working patterns as well as Agile working.