Senior Delivery Manager (Mobilisation) WCC620240

Job Details:

Salary range: £54,684 - £57,726 per annum
Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP 
Hours per week: 36
Contract type: Temporary up to 24 months
Closing date: 6 April 2025
Interview date: 22 April 2025

About Us:

THE EXTRAORDINARY STORY OF INDEPENDENT LIVES

Adult Social Care in Westminster City Council is a world of extraordinary stories, where our passionate, caring and committed professionals do brilliant work every day.

Mrs D was frail and unwell. Her son was her main carer, but he wasn’t coping. We stepped in to help, but they were hostile to outside agencies. They’d always lived together and were terrified they’d be split up. Our social worker did a great job persuading Mrs D to get hospital treatment and a temporary stay in a care home. In an epic effort throughout COVID, she gained the son’s trust and sorted all the repairs, carers and nurses needed so that Mrs D could come home to live with her son. We also got Mr D regular respite and a personal budget awarded in recognition of him as her carer. After all, there’s nothing more important than living the life you want.

The Role:

As a Programme Manager in the Integrated Commissioning Team and focus on the leading the Mobilisation Implementation function, you can make your own powerful contribution to improve people’s lives. As a function, we enable the Councils of Westminster City and Royal Borough of Kensington and Chelsea to assess the quality of services through a range of intelligence gathered from local sources and services commissioned to support individuals. Within the team, you’ll be responsible for helping to mobilise and implement the changes achieved by the Councils, supporting the next step of re-procurement programmes across Home Care and Learning Disabilities and overseeing the planning and delivery of these work programmes in  Integrated Commissioning.

Expect to work closely with the contract managers and key stakeholders and providers for  the successful mobilisation and  implementation of contracts care and support services from existing providers to all those awarded new contracts, managing any transition, meeting agreed objectives, targets and timescales. You’ll also work with a range of providers and departments, while overseeing management of internal and external project and programmes. Ensuring that the Directorate activities are effectively managed and delivered on time will be your prerogative, along with the management and deployment of the resources needed. This role will call upon your leadership skills and passion for delivering change when managing various teams.

Building effective relationships between ASC teams, providers and service users to support and enable the successful mobilisation implementation, supporting stakeholders through the use of project and programme management expertise, and collaborating to resolve cross-cutting issues are all key aspects of this role. You will also play a vital role in providing assurance on performance while managing risks and issues for early resolution. In order to be successful, developing a good understanding of the existing and new service delivery models and having a strong plan for the strategic mobilisation, attention to detail and  implementation of care to deliver new services is also important.

Prepare to actively promote best practice at all levels in the Councils, relying on your communication, risk-identifying and mitigation skills.

Please refer to the Job Description for more information. 

About You:

This is a unique opportunity for you to make a real difference in the lives of the residents of WCC and RBKC, using your skills, passion and knowledge. Your background will be within social care and public health, volunteering with departments across Councils, such as health. You should have a proven track record in leading and managing multi-faceted, complex projects, ideally in social care or NHS, while being familiar with the delivery of new contract or service mobilisation and transition. This role will require you to have a thorough understanding of project management processes, tools and techniques, along with the excellent communication skills and ability to drive programmes to timelines.

You should also have the ability to pre-empt issues and their solutions, build collaborative relationships with all stakeholders, apply strong analytical skills to develop change strategies and work under pressure to manage and prioritise deadlines. Having strong emotional intelligence, the ability to navigate ambiguity with political agility, and having good attention to detail are all attributes that will help you thrive in this role.

You should also be politically sensitive, be able to influence and work within a team and know how to not be slowed down due to unnecessary bureaucracy. Other skills that will put you ahead are excellent data management skills, great risk-analysing ability, and knowing how to understand complex information. Most importantly, you should be passionate about improving adult social care outcomes for people across Westminster and Kensington and Chelsea.

Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.

The Council is committed to achieving diverse shortlists to support our desire to increase the number of staff from underrepresented groups in our workforce. We especially encourage applications from a Global Majority ( GM), people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and or have been racialised as 'ethnic minorities' (formally known as B.A.M.E , Black, Asian and multiple ethnic) background and, while the role is open to all applicants,  we will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from a global majority background where there is a choice between two candidates of equal merit. If you are from a Global Majority background you can self-declare this to the hiring manager as part of our positive action commitments.

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit  https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties

As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.