Rough Sleeping Coordinator WCC619245

Job Details:

Salary range: £54,684 - £74,487 per annum
Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP
Hours per week: 36
Contract type: Permanent 
Vetting requirements: Standard DBS Check  
Closing date: 8 December 2024
Contact details for Informal discussion: Simone Hermida, Rough Sleeping Manager (Accommodation) via email on SHERMIDA@WESTMINSTER.GOV.UK

About Us:

THE EXTRAORDINARY STORY OF SERENA’S VISION 

Regeneration, Economy and Planning in Westminster City Council is a world of extraordinary stories. Where innovative and open-minded people bring everything to the cause. Even expertise from surprising places. 
Take Serena. She is an absolute force of nature at the heart of our Church Street regeneration. And she puts the residents first in everything. Serena’s vision is clear. Regeneration isn’t just about bricks and concrete. It’s about communities. It’s about the environment. It’s about the lives of people and how they feel about where they call home. Serena is their advocate, making sure residents’ voices aren’t just heard, but drive the changes we’re making. The future is safe in her hands. 

Please view the extraordinary story of Serena’s Vision here.

The Role:

As a Rough Sleeping Coordinator, you can make your own powerful contribution to our Housing Needs team. You will work alongside friendly, highly skilled, and collaborative colleagues who share your commitment to improving services for vulnerable people who are homeless. The team lead and manage the commissioning of services to ensure support and accommodation pathways are client-led, accessible, high quality and deliver on client needs. You’ll discover an environment in which people are ambitious and inspired to meet challenges by embracing new ways of working. 

Here, you’ll get involved in the nuts and bolts of making change happen through creative service improvements.  You’ll support managers to develop and manage new partnerships and relationships with key stakeholders and customers. You’ll actively engage with, and support commissioned and contracted service providers who deliver frontline support services, accommodation, and person-led housing solutions for vulnerable clients. We’ll look to you to help make sure client pathways and accommodation options addresses the needs of different groups, who have complex and challenging needs.

Specifically, you’ll help us deliver a focus through all our services to prevent homelessness and rough sleeping, deliver timely needs assessment and interventions that support complex clients,  provide high quality, specialised and appropriate supported housing and semi-independent provision, including emergency accommodation. In addition, to facilitate successful moves into independent accommodation with appropriate transitionary support. 

A personalised approach to supporting rough sleepers and those experiencing homelessness is at the heart of our mission – you’ll collaborate with service providers and commissioners to develop this approach. Crucially, you’ll support the Rough Sleeping Manager to ensure new and revised rapid response delivery models meet the diverse physical and mental health needs of people who are sleeping rough in Westminster, and the associated street population.

Please refer to the Job Description for more information.

About You:

You’ll demonstrate a personal passion for improving the lives of vulnerable people in housing need in Westminster and the drive to help make change happen. Demonstrable experience of supporting vulnerable clients in a busy environment is vital. As a team player, you will have great communication and relationship building skills, whether face-to-face, on the phone or in writing. You’ll bring to the role excellent organisational skills, a flair for identifying and resolving problems, and experience of delivering results within challenging timeframes. Experience of working with computerised record keeping is also vital. A self-developer, you will be keen to learn and grow along with our services. And you share our total commitment to equality and diversity.

The Council is committed to achieving diverse shortlists to support our desire to increase the number of staff from underrepresented groups in our workforce. We especially encourage applications from a Global Majority ( GM), people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and or have been racialised as 'ethnic minorities' ( formally known as B.A.M.E , Black, Asian and multiple ethnic) background and, while the role is open to all applicants,  we will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from a global majority background where there is a choice between two candidates of equal merit. If you are from a Global Majority background you can self-declare this to the hiring manager as part of our positive action commitments.

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit  https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties 

As a forward thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

The Council is a Disability Confident Employer. If you have declared a disability in your application , we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.