Regulatory Compliance Apprentice WCC621435

Job Details:

Salary range: £27,381 per annum 
Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP
Hours per week: 36 
Contract type: Temporary up to 18 Months  
Closing date: 13 July 2025

About Us:

THE EXTRAORDINARY STORY OF MOHAMMED’S INSPIRATIONAL JOURNEY

As the educational arm of Westminster City Council, Westminster Adult Education Service (WAES) is a world of extraordinary stories. From ESOL, English, Maths and Digital to Accounting, Community Learning, Childcare and Teaching and Languages to the Creative Arts and Culture, WAES’s courses offer unparalleled opportunities to grow, develop and acquire new skills. People like Mohammed work to inspire our residents to achieve their goals and enrich their lives through a huge range of stimulating and transformative learning experiences.

When he was 16 Mohammed came to London from a small town in the south of France and dived straight into the world of work. Once he’d found his feet and established himself, he decided he wanted to do some volunteering work and give something back to the community that had supported him on his first steps in the big city, so he approached WAES. They offered him a couple of hours a week for a few months, and he enjoyed it so much that when a temporary job in HR became available, he applied for it and was successful.

Fast forward a few years, and Mohammed is now working as a Funding and Compliance Manager, full time in the Management Information System department, and using his experience to encourage and inspire a new generation of Westminster citizens. As a member of the Kurdish community, he knows how difficult it can be to develop the skills, learnings and confidence to establish yourself in a new environment and is committed to sharing the story of his amazing journey, using it to illustrate how WAES can be a catalyst for positive growth and change.

Mohammed sees potential in everyone he meets, and is dedicated to encouraging people to grasp the opportunities they’re offered with both hands. And WAES is at the heart of Westminster’s commitment to helping everyone in our diverse communities to achieve their potential and transform their lives.

To find out more about our work visit waes.ac.uk

The Role:

On the regulatory compliance officer apprenticeship (RCO), you too can make a powerful contribution. This is an 18-month programme, including a 15-month learning period with an End-Point Assessment. You will gain on-the-job learning in the private housing sector. Our aim is to ensure that every resident, business, and visitor of Westminster will thrive in a clean, safe, and quiet city. Public Protection and Licensing is a service that enhances the lives of our residents and businesses. The service sits at the heart of this vision to deliver a Fairer Westminster.

You will study towards a Level 4 Regulatory Compliance with a private provider. On the days that you are not in classes, you will work within the private sector housing teams, enabling you to develop practical skills. 

The RCO apprenticeship will give you a strong foundation for future roles in the industry, such as a Housing Standards Officer. However, completion of the programme does not guarantee a permanent position.

In joining us as an RCO apprentice, you can expect to be supported by passionate, experienced officers. We are team that values inclusion. Motivated to improve living conditions for our residents, many of whom are vulnerable. 

Please refer to the Job Description for more information. 

About You:

To be a good fit for the RCO apprenticeship, you will have an awareness of the nature and scope of housing regulation in both the public and private sectors. You’ll be mindful of its role in improving housing conditions and protecting the health and safety of tenants. 

You are aware of the rationale for carrying out property inspections, compliance audits, and investigations to assess housing standards and identify breaches of legislation. We’d also like you to be aware of housing enforcement and how regulatory officers secure compliance through both informal and formal interventions, including enforcement action.

You have strong written and oral communication skills, with an emphasis on being clear and concise. Working independently is comfortable to you, as is being part of a team. You can manage your own workload. 

We’d like for you to be familiar with databases and accurately interpreting electronic information. You are competent with IT equipment and applications. Additionally, you have Grade 4 or C in English and Maths GCSE (or other level 2 equivalent). 

For more information and to apply please see our dedicated recruitment site: Apply - Westminster City Council

Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.   
 
At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties  
 
As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.  
 
The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.