Project Manager (Repairs) WCC621001

Job Details:

Salary range: £54,684 - £74,487 per annum 
Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP
Hours per week: 36 
Contract type: Permanent 
Closing date: 8 May 2025

About Us:

THE EXTRAORDINARY STORY OF THE IMPOSSIBLE DREAM 

Housing and Commercial Partnerships in Westminster City Council is a world of extraordinary stories. Where people use their vision and commitment to open doors for the next generations. 

Nothing beats the feeling of helping someone find their passion. At Westminster City Council, our City Lions team helps young local people engage with culture, creativity and dreams. When they came across a lonely, isolated 16-year-old who called himself a failure, they knew what to do. They worked 1-2-1 to find the thing this boy really loved. YouTube, it turned out. But it’s impossible to turn that into a career, right? Wrong. A week later, he was enrolled on the British Film Institute film-making programme. It was the ultimate light-bulb moment. And it turned him into what he is today – a budding Spielberg with a world of opportunity at his feet. 

Please view the extraordinary story of the Impossible Dream here.

The Role:

As a Project Manager focused on delivering a knockout Repairs Service, you can make your own powerful contribution to our local community. 

At the heart of this role is the need to deliver an improved repairs service to our residents, so they feel safe, secure and comfortable in their own homes. We want everyone to have a home they can be proud of, so we are currently in the midst of an exciting transformation programme in which we are striving to enhance our capabilities. You will take the lead in this work, by shaping the service and identifying how we can improve our overall standards. Implementing the systems and processes needed to make us more efficient and develop the service we are offering, you will ensure every colleague is taken on this journey with you, so that we are all working towards being consistently exceptional!  

This is a unique opportunity to put your boldest ideas to the test, so you will work with the Chief of Repairs and Chief Surveyor to deliver transformation projects. From gathering initial insights through to defining achievable goals and delivering on these ambitions, you will take ownership of every step of each project. As such, your remit will extend from establishing appropriate project governance through to building business cases and making procurement decisions, so every day will present you with new challenges. 

Please note that we reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants, so if you would like to join a friendly and inclusive team where you can make a tangible difference to our local population, please do apply as soon as possible. 

Please refer to the Job Description for more information. 

About You:

Coming from a Housing Service of similar scope, we are looking for a qualified Project Manager who has experience of running and improving a repairs service. As such, you will be well-versed in repairs contract management and monitoring performance frameworks, and you will be comfortable managing relationships with colleagues, contractors and partners at all levels. As you will need to write detailed reports and business cases for senior leaders and Cabinet Members, we will expect you to have excellent written skills, with great powers of persuasion. As a natural leader who is keen to put residents at the heart of every decision, you will bring a flexible and analytical approach, with the capacity to come up with innovative solutions to complex problems. 

Good financial and budget management skills will be essential to your success, and you will be happy to work with other departments (such as the IT team) to embrace new technologies and process automation. An expert level of project governance knowledge is important, and you will be comfortable managing risks. Crucially, you will have the adaptability and resilience to navigate uncertainty, and you will be committed to successfully delivering every initiative – always on time, and within budget. 

Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role. 

 
The Council is committed to achieving diverse shortlists to support our desire to increase the number of staff from underrepresented groups in our workforce. We especially encourage applications from a Global Majority (GM), people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and or have been racialised as 'ethnic minorities' (formally known as B.A.M.E , Black, Asian and multiple ethnic) background and, while the role is open to all applicants, we will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from a global majority background where there is a choice between two candidates of equal merit. If you are from a Global Majority background you can self-declare this to the hiring manager as part of our positive action commitments. 

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.   
 
At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit  https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties  
 
As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.  
 
The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.