Infrastructure Engineer WCC620262

Job Details:

Salary range: £54,684 - £60,795 per annum 
Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP 
Hours per week: 36 
Contract type: Permanent   
Vetting requirements: Basic DBS Check  
Closing date: 26 March 2025

About Us:

THE EXTRAORDINARY STORY OF 809 CONNECTED BUSINESSES

Digital and Innovation in Westminster City Council is a world of extraordinary stories, where creative and enterprising people put local residents and businesses first.

Today, Westminster is the most connected borough in London. But, when David joined us in the mid-2010s, small businesses were still struggling to get connected to fibre. Without gigabit-capable broadband, some companies even resorted to biking memory sticks around the city, simply to share files with clients.

Although still in a junior role, David took the initiative and successfully made the business case for £2.8 million of European funding to support connectivity for small businesses across Westminster. Feedback from businesses has been overwhelmingly positive as the project has enhanced their communications with clients. The new connectivity allows them to make video calls and work remotely. As the pandemic hit and many more people needed to work from home, it became clear just how vital this investment had been. 

Fast-forward a few years. Westminster is leading the way for connectivity, as a result of the project businesses are thriving, and David is heading up a service of his own responsible for delivery of the Smart City strategy.

The Role:

As an Infrastructure Engineer within the Digital and Innovation portfolio, you can make your own powerful contribution by helping us deliver on our Smart City ambitions, ensuring that Westminster is world-class in every aspect. 

At the heart of this challenge is an overall focus on making life better for Westminster’s residents by offering user-centric services. As such, you will create and run technology and telecoms infrastructure and services, and manage our suppliers to ensure we are receiving consistently optimal performance. Working with whichever team needs your expertise, you will support activities across core IT and technology, customer and digital projects. For example, you might be asked to utilise Agile and Waterfall methodologies within the Project team, or you might be asked to support the Product team as they define and develop a new product. 

With plenty of autonomy to plan your projects as you see fit – and an experienced team ready to support you if you need guidance – this is an exceptional opportunity to take your career to the next level. Every day will present you with new challenges, as you will also be asked to support end-user computer devices and audio-visual meeting room services, and you will investigate and diagnose telephony problems.

Crucially, you will also support our multi-cloud services, helping us migrate services into the relevant platforms and ensuring cloud security is being maintained. With a focus on advancing our bold Smart City ambitions, you will use open-source, cloud-based technologies wherever possible, and you will encourage the team to adopt emerging technologies.

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants, so please do apply for this role at your earliest convenience.

Please refer to the Job Description for more information. 

About You:

If you are ready to join a dynamic team who work together to ensure every task is completed to the highest standards, then you will thrive in our collaborative department. To be equal to the challenge, you will therefore be a team-player with great self-motivation. 

Coming from a relevant background in which you have administered and supported infrastructure technologies, solutions and services, you will be used to handling high-impact, complex change requests. As such, you will have experience of managing telephony services, and you will be adept at working with enterprise-level networks including LANs, WANs, WLANs and VPNs. Fluent in modern infrastructure concepts, protocols and standards, your knowledge base will include business continuity, Active Directory, Entra, security, backup and disaster recovery. Confident in your ability to lead testing activities and troubleshoot problems, you will enjoy building infrastructure with embedded security controls. MDM experience will also be important, and it would be helpful if you have an awareness of cross-government platforms such as GOV.UK Pay and Notify. 

Above all else, you will be an inspirational leader who can matrix-manage teams, and you will have well-developed verbal and written communication skills, with the gravitas to inspire, influence and mentor others.

Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role. 

 
The Council is committed to achieving diverse shortlists to support our desire to increase the number of staff from underrepresented groups in our workforce. We especially encourage applications from a Global Majority (GM), people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and or have been racialised as 'ethnic minorities' (formally known as B.A.M.E, Black, Asian and multiple ethnic) background and, while the role is open to all applicants, we will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from a global majority background where there is a choice between two candidates of equal merit. If you are from a Global Majority background you can self-declare this to the hiring manager as part of our positive action commitments. 

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.   
 
At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit  https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties  
 
As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.  
 
The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.