Environmental Health Officer WCC623220

Job Details:

Salary range: £44,235 - £57,495 per annum. Salary negotiable depending upon experience 
Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP 
Hours per week: 36 
Contract type: Permanent
Closing date: 22 February 2026

About Us:

The extraordinary story of the power of empowerment.

Environmental Health at Westminster City Council is a world of extraordinary stories, where passionate and expert professionals go above and beyond for their communities every day.

Natasha started her career in the NHS. She came to Westminster to do more for vulnerable people. When a family in her community reached out to her after their heating was cut off, Natasha took their situation seriously. Living in terrible conditions, and reaching desperation, they had nowhere else to turn. Natasha stepped in, holding the landlord to account and getting them to improve conditions for the family. These are the moments that make her the proudest. Now, she uses her expertise and experience to empower others. 

The Role:

As a Private Sector Housing Environmental Health Officer, you can make your own powerful contribution to ensuring that every resident, business and visitor in Westminster can thrive in a clean and safe city. Working within Public Protection and Licensing, you will sit at the heart of our ambition to deliver a Fairer Westminster – enhancing the lives of our communities and supporting a healthier, more equitable place to live, work and visit.

You will form part of our Private Sector Housing Team within the Environmental Health service, working within and helping to nurture an integrated Public Protection and Licensing directorate. Through your work, you will support a culturally competent and inclusive workforce that reflects our communities and consistently models positive values and behaviours.

You will harness your environmental health knowledge to develop, implement and enforce environmental health policies and legislation, using your specialist technical skills to maintain and safeguard standards that protect people’s health and well-being,  maintaining high standards across the city.

A central part of your role will be carrying out routine and unplanned visits and inspections to ensure compliance with legislation. Through engagement, education and, where necessary, enforcement, you will work with residents and businesses to improve conditions and reduce risks, taking a fair and proportionate approach to regulation.

You will deliver a responsive and informed service to our communities, handling complaints and concerns with professionalism and care, and resolving issues in a timely and efficient way. Where required, you will take enforcement action, initiate legal proceedings, and prepare and give evidence in court to uphold standards and protect the public.

Alongside this, you will promote and support the integration of environmental health principles across the Council and its partners, providing guidance and advice that helps improve public health and prevent problems before they arise.

Please refer to the Job Description or Enviromental Health - Westminster City Council for more information.

About You:

You will bring experience of working in  a private sector housing team with prior knowledge of selective and additional licensing, alongside a strong understanding of what it means to deliver a high-quality, customer-facing service in a regulatory environment. You’re comfortable responding to complaints from members of the public, stakeholders and elected members, both in writing and in person, handling sensitive issues with professionalism and care.

You’ll have experience building trusted relationships quickly, even in challenging or emotionally charged situations. You know how to de-escalate conflict, provide clear education and advice, and use regulatory powers proportionately to effect positive change. You’re confident working with a range of agencies and professionals, building effective partnerships that improve public health and deliver excellent customer service.

Your experience in case management will come in handy, including gathering information and evidence to support legal action, and a sound understanding of the rules of evidence and court proceedings. You’re able to explain legislation, procedures and requirements clearly, helping others understand their responsibilities and the consequences of non-compliance.

Your interpersonal skills will be a real strength. You can listen carefully to different points of view, influence behaviour through knowledge and guidance, and remain calm and constructive when dealing with difficult situations. You’re able to assess risk, judge the right level of intervention, and make timely decisions that reduce risk and protect the public.

You’ll have strong written communication skills and the ability to document activity and outcomes clearly and accurately in correspondence and evidence. You’re well organised, able to plan and manage your workload to agreed targets and standards, and comfortable working with minimal supervision while out in the community – knowing when and how to escalate risk.

You’ll be confident building close working relationships with teams across and beyond the Council, contributing to shared aims and service objectives. You’ll also bring good IT skills, with proficiency in Microsoft Office and a willingness to use handheld technology to record information, manage tasks and respond to customers while working across the city.

Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit  https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties

As a forward thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

The Council is a Disability Confident Employer. If you have declared a disability in your application , we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.