Culture and Employee Experience Officer WCC619144

Job Details:

Salary range: £33,291 - £41,580 per annum
Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP
Hours per week: 36 
Contract type: Fixed term until January 2026 
Closing date: 27 November 2024
Contact details for Informal discussion: Heena Rafique, Customer and Employee Experience Talent Lead via email on hrafique@westminster.gov.uk

About Us:

THE EXTRAORDINARY STORY OF DAPHNE’S INSIGHT 

People Services in Westminster City Council is a world of extraordinary stories, where passionate and expert professionals go above and beyond for their colleagues every day. 

Daphne, our champion for people with learning difficulties, is a real beacon. She doesn’t just advocate for colleagues with these difficulties, she teaches managers how to identify and understand the conditions, and support their teams at work. Daphne has an innate ability to see the human behind every situation, helping them capitalise on strengths and overcome challenges to be their very best. With her empathy and expertise, she’s a natural. But then, a lifetime of managing her own dyslexia and dyspraxia brings with it unique insight. Our people – and ultimately residents – benefit every day. 

Please view the extraordinary story of Daphne’s Insight here.

The Role:

As a Culture & Employee Experience Officer, you’ll make a meaningful impact on the lives of our 2,500+ staff members, helping Westminster City Council to improve life for our residents, businesses, and visitors. We’ll rely on you to support our teams, helping everyone maximise their talents and grow their potential.

Working within the Culture & Employee Experience team, you’ll collaborate with colleagues across the Council to coordinate and deliver a range of key programmes. This includes everything from induction and Diversity & Inclusion initiatives to Learning & Development activities, staff engagement, communication, and early careers programmes.

Please refer to the Job Description for more information 

About You:

You’ll need experience in organisational development, learning and development or a related field.

You’ll have a proven track record of providing high-quality administrative support, customer service and meeting coordination.

In terms of skills, you’ll be an effective project manager and administrator who can communicate with all kinds of people. You’ll also have solid IT literacy and excellent organisational skills.

You should also hold a relevant recognised professional qualification or have the equivalent experience.

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.   

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit  https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties 

As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.  

The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.