Contract Officer (Highways) WCC623474

Job Details:

Salary range: £42,912 - £49,155 per annum. Salary negotiable depending upon experience.
Work location: Westminster City Hall, 64 Victoria Street, SW1E 6QP
Hours per week: 36
Contract type: Permanent
Closing date: 11 March 2026
Interview date: Week Commencing 16 March 2026 

About Us:

THE EXTRAORDINARY STORY OF GRACE’S PASSION AND DEDICATION

The Environment & Communities Directorate in Westminster City Council is a world of extraordinary stories. Where dedicated people like Grace are using their skills and passion to progress environmental action in the heart of London.

It was at university where Grace first started campaigning for improved recycling facilities, water refill stations, and other eco-friendly initiatives. When she saw the real difference people could make when they came together, she knew she wanted to dedicate her career to community action for the planet.

When she joined us as Principal Engagement Officer, Climate Emergency, she quickly established herself as a passionate advocate for community outreach, engaging various stakeholders across Westminster in the social causes, impacts and solutions to climate change, air pollution, and biodiversity loss.

Grace became a driving force behind our first Citizens’ Climate Assembly, which took place across two weekends in the summer of 2023. Fifty residents were chosen at random from across our diverse communities to come together, learn about the climate emergency, and deliberate how we overcome the barriers to becoming a net zero city by 2040. The assembly produced several recommendations which have informed the evolution of our Climate Emergency Action Plan. Due to the success of this initiative, we’re holding more assemblies to continue community involvement in local decision-making.

To see the work of the Westminster Citizens’ Climate Assembly, click here.

The Role:

As Contract Officer for Highways, you too can make a powerful contribution. You will contract manage service providers, ensuring that delivery is always to a high standard. Your work will directly contribute to enhancing the City Council, as the custodian of the Public Realm.

Positive collaboration will be key to your work. You will maintain effective relationships with service providers, internally and externally. At times, you’ll work with major stakeholders and politicians.

You will plan and manage the annual planned and preventative maintenance (PPM) schedule. As well as manage reactive works and carry out general maintenance. Plus, you’ll ensure that all outputs are delivered in accordance with relevant specifications, quality assurance and contractual requirements, as well as compliance with Health and Safety requirements, to protect public and staff safety.

You’ll keep on top of how the contract is performing. Identifying issues, taking appropriate corrective action, and referring back to contract terms. As well as this, you’ll validate and audit all applications for payment, monitor rates, support compensation, and efficiently process all Public Realm payment schemes. You’ll prepare projection documentation too. We’re keen to continuously improve, and you’ll help us do this through audits and reviews.  

In joining us, you’ll deliver planned, preventative maintenance to a network at the centre of a world city. We’re a diverse, close-knit team and will support your career development.

This is an on-street role with flexible working and agile working conditions. 

Please refer to the Job Description for more information.

About You:

To be fit for the role, you’ll have experience in managing and delivering on a highways contract. You’ve worked on contract management, including budget planning and performance monitoring in a public sector environment. You’re confident delivering projects to time and on budget.

Collaborative working is comfortable for you. As well as working closely with colleagues, you’re able to understand customer needs and respond to these in a way that aligns with the council. With all, you respond promptly.

You’re able to identify issues and realise improvement opportunities. Plus, you’re proactive at recording, managing and mitigating risks. You’ve contributed to policy, analysis, advice and briefings to a high quality before.

As a member of our team, you’ll be committed to equality and diversity. You’re open to new approaches, ready to overcomes obstacles, and achieve goals. Invested in your personal development, you encourage others to do the same. You’re happy to provide technical advice and apply this knowledge with accuracy.

It’s key that you’re able to use Microsoft packages Word, Excel and PowerPoint to a good standard.

You hold – or are working towards - recognised professional qualification or appropriate membership of a professional institute. Relevant experience alone works too. 

Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit  https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties

As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.