Community Hubs - Design and Transformation Lead WCC621103

Job Details:

Salary range: £54,684 - £74,487 per annum 
Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP
Hours per week: 36 
Contract type: Temporary up to 12 months  
Vetting requirements: Enhanced DBS Check  
Closing date: 29 May 2025
Interview date: Week commencing 2 June 2025

About Us:

THE EXTRAORDINARY STORY OF GRACE’S PASSION AND DEDICATION

The Environment & Communities Directorate in Westminster City Council is a world of extraordinary stories. Where dedicated people like Grace are using their skills and passion to progress environmental action in the heart of London.

It was at university where Grace first started campaigning for improved recycling facilities, water refill stations, and other eco-friendly initiatives. When she saw the real difference people could make when they came together, she knew she wanted to dedicate her career to community action for the planet.

When she joined us as Principal Engagement Officer, Climate Emergency, she quickly established herself as a passionate advocate for community outreach, engaging various stakeholders across Westminster in the social causes, impacts and solutions to climate change, air pollution, and biodiversity loss. 

Grace became a driving force behind our first Citizens’ Climate Assembly, which took place across two weekends in the summer of 2023. Fifty residents were chosen at random from across our diverse communities to come together, learn about the climate emergency, and deliberate how we overcome the barriers to becoming a net zero city by 2040. The assembly produced several recommendations which have informed the evolution of our Climate Emergency Action Plan. Due to the success of this initiative, we’re holding more assemblies to continue community involvement in local decision-making.

To see the work of the Westminster Citizens’ Climate Assembly, click here.

The Role:

As Community Hubs Design and Transformation Lead you can make your own powerful contribution to Westminster’s success. The Community Hubs programme aims to tackle health inequalities and improve lives by co-designing and delivering new community spaces across Westminster in collaboration with residents, colleagues and partners. Join us in this important role and you’ll lead and implement the strategy for designing and implementing the new Community Hubs model, developing partnerships, drawing on data and intelligence and aligning with corporate priorities and strategies.

Leading on service design and managing the evaluation of Hubs across the programme, you’ll run a ‘test & learn’ fund and framework to inform the Hub model and our ‘No Wrong Door’ agenda, and build strategic alliances with partners, colleagues and key local stakeholders. Committed to creativity, innovation and problem-solving by bringing together diverse perspectives and agendas to agree the scope, approach and outputs for the model across all our sites, you’ll also design, implement and manage the successful delivery of related Hub work streams across the programme.

You’ll have a wide range of additional responsibilities – these include working with colleagues, partners and residents to strengthen the planning and delivery of the programme, and leading on the production of business cases, Cabinet reports and related documentation. We’ll also expect you to produce information, technical briefs and documentation for explanatory, promotion and reporting purposes, and oversee learning and evaluation by commissioning external partners.

Please refer to the Job Description for more information.

About You:

With well developed experience of bringing together different priorities, relationships and sources of information to forge a strategic approach which achieves buy-in from stakeholders, you’ll have a practical understanding of service design or change initiatives, with a focus on improving how services are delivered in a public sector or similar organisational context. Capable of designing and co-ordinating work and leading complex and collaborative processes, you should also be skilled at evaluating and using learning methods and tools within ambitious programmes of work.

With the ability to develop technical briefs and proposals that support programme delivery, and with thorough knowledge of related legislation and regulatory guidance in relation to service design, you’ll be a strategic thinker with the skills to analyse, plan and deliver multi-stakeholder projects and programmes. We’ll also look for expertise in an area relevant to service design, transformation, learning and evaluation, and the ability to manage competing priorities, tensions and interests.

Able to articulate complicated programmes and activities clearly to a diverse range of audiences, you’ll be ready to collaborate and work with members, senior officers, partners and other stakeholders, while your excellent project, programme and budget management skills will allow you to successfully plan, coordinate and deliver complicated work streams. An inspirational communicator of ideas and approaches through workshop design, writing and visualisation, you should also be a motivating and supportive staff manager, possess an excellent understanding of how communities work, and be a confident user of IT systems, with a particular focus on Microsoft Office.

Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role. 

The Council is committed to achieving diverse shortlists to support our desire to increase the number of staff from underrepresented groups in our workforce. We especially encourage applications from a Global Majority (GM), people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and or have been racialised as 'ethnic minorities' (formally known as B.A.M.E , Black, Asian and multiple ethnic) background and, while the role is open to all applicants, we will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from a global majority background where there is a choice between two candidates of equal merit. If you are from a Global Majority background you can self-declare this to the hiring manager as part of our positive action commitments. 

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.   
 
At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit  https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties  
 
As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.  
 
The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.