Assistant Facilities Manager (Workplace) WCC618483

Job Details:

Salary range: £31,716 - £34,770 per annum   
Work location: Various locations across Westminster   
Hours per week: 36   
Contract type: Permanent
Closing date: 29 September 2024
Interview date:  Week commencing 15 October 2024
Contact details for an Informal Discussion: Aaron Davis, Facilities Manager (Workplace) via email on adavis1@westminster.gov.uk

About Us:

THE EXTRAORDINARY STORY OF TIFFENY’S POWERFUL VOICE

At Westminster City Council, we don’t just listen to the voices and experiences of our residents – we listen to our people too. Tiffeny is a single mum whose young son has ADHD and before joining our team, she never thought she’d find a job that gave her flexibility and freedom to support her son’s needs. As a neurodivergent woman herself, she also never expected to be part of a team that not only supports her needs, but actively celebrates them – where people encourage her to be her true self. And that’s what she found here at the City of Westminster.

Working as an Engagement Officer Within the corporate property team means that she gets to meet people from all walks of life within the community supporting the development of positive change, especially being the voice for young people where it matters – in education, training, or employment. Her experiences and her amazing ability to relate to others means that within the first few months of joining our team, she’d already made a huge impact on things like accessibility in the Borough. Tiffeny feels heard and that’s because we know how important it is to listen.

The Role:

With a large number of services using our Operational Buildings, there are a great many people relying on us to ensure their buildings are comfortable, safe and fit for purpose. You will play an instrumental role in ensuring we are offering these necessities, as you will work across a number of different buildings in Westminster, seeing to it that facilities management issues are being effectively resolved. With a huge deal of variety in your working life, you will therefore visit each of the sites that are on your to-do list for the day, seeing to it that works have been completed to the highest standards – and escalating anything that isn’t meeting your exacting standards! With plenty of support from our friendly and collaborative team, you will enjoy providing a reactive service, prioritising tasks as they come and in and determining where your attention is most urgently needed. 

It goes without saying that successful facilities management stems from the relationships that you will build as you go about your duties. With a wide remit of areas to monitor – such as recycling and courier services – you will therefore be in contact with people from a broad range of sectors. As such, you will be a supportive ally to those who are working in our buildings, and a trusted partner to contractors who need you to guide them on what needs to be achieved. 

Please refer to the Job Description for more information. 

About You:

With the chance to learn from our multidisciplinary team and the support of the Facilities Manager in developing your skills, this is a great stepping stone into a busy and dynamic team. We will therefore expect you to have a background in property or facilities management, and you will be passionate about delivering exceptional customer service. Good verbal and written communication skills are vital, as is your IT proficiency – Microsoft Office 365 is particularly important. If you have experience of working across multiple sites that would be helpful, though it is more important that you have the ability to organise your own workload, meet deadlines and prioritise when under pressure. Above all else, you will genuinely enjoy helping people and getting things done. 

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.   
 
At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit  https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties  
 
As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.  
 
The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.