Property Performance Analyst WCC615929

Job Details:

Salary range: £40,005 - £43,824 per annum 
Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP
Hours per week: 36
Contract type: Permanent 
Closing date: 30 April 2024
Interview date: 1 and 2 May 2024
Contact details for an Informal Discussion: Henry Lawrence, Repairs and Commercial Manager HLAWRENCE1@WESTMINSTER.GOV.UK

About Us:

THE EXTRAORDINARY STORY OF SERENA’S VISION 

Growth, Planning and Housing in Westminster City Council is a world of extraordinary stories. Where innovative and open-minded people bring everything to the cause. Even expertise from surprising places. 

Take Serena. She is an absolute force of nature at the heart of our Church Street regeneration. And she puts the residents first in everything. Serena’s vision is clear. Regeneration isn’t just about bricks and concrete. It’s about communities. It’s about the environment. It’s about the lives of people and how they feel about where they call home. Serena is their advocate, making sure residents’ voices aren’t just heard, but drive the changes we’re making. The future is safe in her hands. 

Please view the extraordinary story of Serena’s Vision here.

The Role:

As a Property Performance Analyst you can make your own powerful contribution to Westminster’s success. Operating the existing systems for generating and reporting management information, including reports on contractual KPIs, targets and dashboards, you’ll work closely with colleagues in IT, Asset Strategy and other teams to promote continuous improvement by identifying insights, gaps and shortcomings in the data we use to manage our service.

Key to your success will be your ability to develop performance reports in response to changing priorities and requests from our contract managers and the business intelligence function. This will include interrogating multiple sources of data, and developing and maintaining a comprehensive record of the sources of data available on all our IT systems and databases. We’ll also expect you to operate systems for auditing and reporting the accuracy of the data generated by our teams, and develop and manage a comprehensive audit cycle.

You’ll have a number of additional responsibilities, including the review, preparation and development of process maps and procedures for all activities. You should also be ready to promote and follow our equalities framework policy, understand the benefits of equity and diversity, and work in accordance with all the relevant health and safety requirements.

Please refer to the Job Description for more information.

About You:

To be a success in this role you’ll have well developed experience of designing and delivering complex performance reports and be capable of working with SQL to analyse the complex databases we use to manage housing performance. We’ll also expect you to be an experienced project manager and understand the use of various forms of contract within a repairs and maintenance setting.

Your excellent written and verbal communication skills will allow you to produce concise and easily understood reports and responses to any complaints we receive, and you should also be capable of producing operating processes, controlled documentation and work flow charts.

In addition to these skills and experience, it would be highly desirable if you have a strong background and experience of working in housing.
 

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. 

Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties

As a forward thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

The Council is a Disability Confident Employer. If you have declared a disability in your application , we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.