Governor and Service Development Officer WCC616011

Job Details:

Salary range: £40,005 - £54,135 per annum 
Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP
Hours per week: 36
Contract type: Temporary
Closing date: 5 May 2024 
Contact details for an Informal Discussion: Nicholas Wells, Head of Service Development, via email: NWELLS@WESTMINSTER.GOV.UK

About Us:

THE EXTRAORDINARY STORY OF SERENA’S VISION 

Growth, Planning and Housing in Westminster City Council is a world of extraordinary stories. Where innovative and open-minded people bring everything to the cause. Even expertise from surprising places. 

Take Serena. She is an absolute force of nature at the heart of our Church Street regeneration. And she puts the residents first in everything. Serena’s vision is clear. Regeneration isn’t just about bricks and concrete. It’s about communities. It’s about the environment. It’s about the lives of people and how they feel about where they call home. Serena is their advocate, making sure residents’ voices aren’t just heard, but drive the changes we’re making. The future is safe in her hands. 

Please view the extraordinary story of Serena’s Vision here.

The Role:

As a Governance and Service Development Officer, you can make your own powerful contribution to improving outcomes for our residents. Working across a broad remit, you will focus on delivery of the Oxford Street Programme and the Adult Health and Social Care directorate’s priorities across Westminster and our neighbouring borough of Kensington & Chelsea. Specifically, you will ensure senior leaders and councillors have timely access to high-quality information to inform key decisions. You’ll also work closely with directors and key staff to prepare briefings, drive service improvement and provide oversight of service delivery. You’ll not only ensure we stay on track as we work towards our strategic goals, you will also actively support change and innovation.  It’s a great opportunity to gain exposure to senior people in the organisation and make a meaningful contribution to shaping the council’s agenda and service delivery. It’s also an ideal preparation for a future leadership role.

Please refer to the Job Description for more information.

About You:

Strong relationship-building skills will support your success. You must be capable of capturing the attention of senior stakeholders, communicating effectively to gain buy-in, managing conflicting interests, and developing and implementing effective change management strategies. Your ability to anticipate and mitigate potential barriers to progress will be key. We’ll also expect you to produce high-quality work within tight deadlines while staying up-to-date with emerging trends and best practices in adult social care strategy and policy. Knowledge of the social care agenda would therefore be helpful. The ability to write reports and briefing papers, and to plan projects, is important. You must also possess excellent problem-solving and analytical skills.

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. 

Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties

As a forward thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.