Chief of Repairs WCC615576

Job Details:

ALL APPLICANTS ARE REQUIRED TO SUBMIT THEIR APPLICATION VIA ODGERS EXECUTIVE SEARCH AGENCY. ANY APPLICATIONS SUBMITTED VIA THE 'APPLY NOW' PROCESS WILL BE REJECTED AND ASKED TO APPLY VIA ODGERS EXECTUVE SEARCH AGENCY. PLEASE SEE THE LINK TO THE APPLICATION PAGE HERE: Opportunities – Berwick Partners

Salary range: £119,331 per annum
Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP
Hours per week: 36 
Contract type: Permanent
Closing date: 29 April 2024
Contact details for Informal discussion: Claire Barrett, Interim Director (Assets and Investment), via email: CBARRETT@WESTMINSTER.GOV.UK

About Us:

THE EXTRAORDINARY STORY OF SERENA’S VISION 

Housing in Westminster City Council is a world of extraordinary stories. Where innovative and open-minded people bring everything to the cause. Even expertise from surprising places.

Take Serena. She is an absolute force of nature at the heart of our Church Street regeneration. And she puts the residents first in everything. Serena’s vision is clear. Regeneration isn’t just about bricks and concrete. It’s about communities. It’s about the environment. It’s about the lives of people and how they feel about where they call home. Serena is their advocate, making sure residents’ voices aren’t just heard, but drive the changes we’re making. The future is safe in her hands. 

Please view the extraordinary story of Serena’s Vision here.

The Role:

As our new Chief of Repairs you can make your own powerful contribution to Westminster’s success. Working as the driving force behind our responsive repairs, cyclical and planned maintenance services, you’ll be responsible for the strategic and operational delivery of this high-quality division within our housing portfolio. You’ll engage with residents regarding proposals that might impact on their homes and quality of life, and your passion for providing the very best service will inspire our teams as you work with members, partners, stakeholders and other services to deliver the council’s objectives and priorities.

Ensuring delivery of a value for money service to a portfolio of 22,000 residential properties, you’ll lead on our strategic and operational partnerships, and develop new opportunities to establish a coordinated and integrated approach to the management of the service. Ensuring that all relevant stakeholders are consulted on the programmes and major projects we undertake, you’ll be responsible for the resolution of all repair related complaints and enquiries, and drive cultural and organisation change to develop a data-led performance culture.

Committed to improving resident satisfaction, your commercial mindset will allow you to attract finance and drive the successful delivery of projects. Leading, motivating, coaching and supporting your colleagues and teams in a way that enables a culture of learning and growth, you’ll also promote equality, diversity and inclusion in the delivery of services and our approach to people management and development.

Please refer to the Job Description for more information.

About You:

With a building-related qualification or equivalent knowledge and experience, you’ll have a track record of successfully leading and developing a similar service in a large multi-disciplined organisation with comparable scope, budgets and resources to ours. With the ability to procure and manage substantial building services housing related contracts, you’ll be a highly effective project, programme, supplier and team manager, and be capable of analysing financial and performance information.

We’ll expect you to have experience of working in a complex political and service environment with senior managers, partner organisations, communities, public agencies and statutory bodies, and the skills to manage large budgets, business planning, quality and performance management. It’s also important that you have knowledge of the issues facing local government and those relating to service and functional responsibilities, together with the legal, financial and political context of public sector management and your statutory responsibilities.

Ready to provide leadership and delivery of change, and with the passion and drive to take services to the next level, you’ll provide highly visible and inspirational leadership, empowering, enabling, motivating and developing our workforce and fostering a positive culture. An innovative thinker and capable of managing political and cultural issues, you’ll be willing to look beyond local government solutions to challenges. And as a committed self-developer, you’ll act as a constructive role model who invests time in your personal development and encourages others to do the same.

The Council is committed to achieving diverse shortlists to support our desire to increase the number of staff from underrepresented groups in our workforce. We especially encourage applications from a global majority background and, while the role is open to all applicants,  we will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from a global majority background where there is a choice between two candidates of equal merit. If you are from a Global Majority background you can self-declare this to the hiring manager as part of our positive action commitments.

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties

As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.

ALL APPLICANTS ARE REQUIRED TO SUBMIT THEIR APPLICATION VIA ODGERS EXECUTIVE SEARCH AGENCY. ANY APPLICATIONS SUBMITTED VIA THE 'APPLY NOW' PROCESS WILL BE REJECTED AND ASKED TO APPLY VIA ODGERS EXECTUVE SEARCH AGENCY. PLEASE SEE THE LINK TO THE APPLICATION PAGE HERE: Opportunities – Berwick Partners