Business Analyst WCC615584

Job Details:

Salary range: £53,109 - £72,669 per annum
Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP
Hours per week: 36
Contract type: Permanent
Closing date: 6 May 2024
Contact details for Informal discussion: Steve Braganca, Agile Service Manager, via email: SBRAGANCA@WESTMINSTER.GOV.UK

About Us:

THE EXTRAORDINARY STORY OF 809 CONNECTED BUSINESSES

Digital and Innovation in Westminster City Council is a world of extraordinary stories, where creative and enterprising people put local residents and businesses first.

Today, Westminster is the most connected borough in London. But, when David joined us in the mid-2010s, small businesses were still struggling to get connected to fibre. Without gigabit-capable broadband, some companies even resorted to biking memory sticks around the city, simply to share files with clients.

Although still in a junior role, David took the initiative and successfully made the business case for £2.8 million of European funding to support connectivity for small businesses across Westminster. Feedback from businesses has been overwhelmingly positive as the project has enhanced their communications with clients. The new connectivity allows them to make video calls and work remotely. As the pandemic hit and many more people needed to work from home, it became clear just how vital this investment had been. 

Fast-forward a few years. Westminster is leading the way for connectivity, as a result of the project businesses are thriving, and David is heading up a service of his own responsible for delivery of the Smart City strategy.

The Role:

We're seeking a talented Business Analyst to join our team and play a key role in driving business transformation and optimisation. In this role, you'll work closely with stakeholders across the organisation to analyse business processes, identify opportunities for improvement, and deliver actionable insights to inform strategic decision-making.

You will be expected to conduct thorough analysis of business processes, systems, and data to identify opportunities for optimisation and efficiency gains and develop and document detailed business requirements, user stories, and functional specifications. You will be also be required to perform data analysis, trend analysis, and forecasting to support business decision-making and performance monitoring.

The role will require you to work closely with cross-functional teams to translate business requirements into technical solutions and project deliverables, monitor project progress, track key performance indicators (KPIs), and provide regular updates to stakeholders. 

Please refer to the Job Description for more information

About You:

As a Business Analyst, you are a strategic thinker with a passion for leveraging data-driven insights to drive business growth and innovation. You thrive in a dynamic environment where you can collaborate with cross-functional teams, solve complex problems, and make a meaningful impact on organizational success. You possess excellent analytical skills, exceptional communication abilities, and a strong attention to detail. You are proactive, adaptable, and driven by a continuous improvement mindset, constantly seeking new opportunities to optimize processes, enhance efficiencies, and drive operational excellence. 

You are customer-focused, with a deep understanding of business needs and the ability to translate requirements into actionable solutions that meet stakeholder expectations. You are a team player who excels at building relationships, influencing stakeholders, and driving consensus to achieve shared goals. You are committed to professional growth and development, continuously expanding your knowledge and skills to stay at the forefront of business analysis practices and trends. If you're ready to take on new challenges, make a positive impact, and contribute to the success of our organization, we want to hear from you.

The Council is committed to achieving diverse shortlists to support our desire to increase the number of staff from underrepresented groups in our workforce. We especially encourage applications from a global majority background and, while the role is open to all applicants, we will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from a global majority background where there is a choice between two candidates of equal merit. If you are from a Global Majority background, you can self-declare this to the hiring manager as part of our positive action commitments.

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. 

Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit  https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties

As a forward thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

The Council is a Disability Confident Employer. If you have declared a disability in your application , we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.