Service Charge Manager RBKC618782

Job Summary:

Salary range: £55,497 - £63,045 per annum 
Work location: London 
Hours per week: 36 
Contract type: Permanent 
Vetting requirements: Standard DBS Check 
Closing date: 27th October 2024 
Interview date: Week commencing 4th November 2024 

About Us:

Are you an inspirational housing professional with an impressive track record of delivering high quality service charges and rents? 

In Kensington and Chelsea, we put local people and local businesses at the heart of decision-making, working in partnership with them to provide quality services that are responsive, effective and efficient. 

We are looking for an exceptional candidate to provide inspiring and energetic leadership to the Service Charge Team. 

The Role:

The role is responsible for setting rents and service charges for our tenants and also calculating service charge and major works contributions for our leaseholders.

Leading a team of 6, you’ll ensure income is maximised whilst residents are fully engaged. You will work closely with other Council departments and key stakeholders to achieve excellent performance and high quality outcomes for our residents.

You will also be the lead for utility payments to suppliers for Housing. Scrutinising all bills against the meter reads and ensuring the Council’s interests are protected.

Please refer to the Job Description for more information.

About You:

You’ll have specialist knowledge of leasehold management, legislative and regulatory requirements. The successful candidate will have a broad range of skills and expertise in rent and service charge setting. 

Able to lead on all utilities within Housing Management; ensuring meters are read, payments made to suppliers and cost recovered from end users.

You’ll be customer focussed, financially astute, have great attention to detail and able to work collaboratively, across teams and departments.  You’re able to understand and interpret complex information and present to a variety of audiences.

You’ll have excellent communication skills both face to face, over the phone and in writing.

Please apply online explaining how you meet the requirements set out in the person specification and job description. We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.