Putting communities first

About our values

We value the people we serve and those who choose to work with us.

As the largest employer in the borough with over 2,000 staff, we work in partnership to bring positive outcomes to people and communities.

It is only with outstanding employees whose attitudes and behaviours truly reflect our organisation’s values that we can provide the high level of service the community deserves. However, you will be supported with on the job development and formal training.

Along with demonstrating empathy and strong customer focus, we expect our staff to have respect for every individual and to operate with integrity at all times.

To help us get to where we want to be and to where our Communities want us to be, we have introduced a People Strategy which incorporates four key pillars – teamwork and collaboration; diversity and inclusion; health and wellbeing; and personal development. Our People Strategy explains more about each of the four pillars and how we intend to achieve the desired outcome. Use this link to view our People Strategy.

About ‘town’

The borough is a fascinating mix. The smallest London borough with the second highest density of population in the country. Vibrant shopping areas including Knightsbridge with the world famous Harrods, Kensington High Street and Portobello Market. 

World renowned museums including the Natural History, the Victoria and Albert and Science Museums.

There are also 30 parks and open spaces including Holland Park with its beautiful Kyoto Garden and wild peacocks.

Major cultural events and shows in the borough include Opera Holland Park, Chelsea Flower Show and Notting Hill Carnival.

About the Council

The Council’s top level decision making structure involves 50 elected members, with major decisions made by the Leadership Team and its members.

For service delivery, we are arranged in seven service groups, each working together to provide a broad range of services. Some of our services are shared with other local boroughs. The seven groups are:

  • Childrens
  • Adult Social Care and Health
  • Communications and Community Engagement
  • Governance and Coordination
  • Grenfell Team
  • Resources and Assets
  • Environment and Communities.

About Dignity

We are an equal opportunities employer, recruiting, promoting and offering training on the basis of merit. We aim to eliminate discrimination and celebrate individual difference.

During the application process you will be asked to complete an equal opportunities form. This information is de-personalised and used for statistical reporting and analysis only. It helps inform whether our policies and practices are fair and to highlight any areas where we may be able to improve further.

We are also disability confident – committed. This means we have committed to:

  • Ensuring our recruitment process is inclusive and accessible
  • Offering an interview to disabled people who meet the essential criteria for the role
  • Anticipating and providing reasonable adjustments, as required
  • Supporting any existing employees who acquire a disability or long term health condition, enabling them to stay in work.

If you do have a disability, please ensure that you complete the disability section of the application form so that we can treat your application appropriately.  If you are invited for interview, you will be asked if you need any reasonable adjustments: we will make these wherever possible.

Disability confident