How to find help

If you have a query about a vacancy or an existing application, please contact the Recruiting Manager.  You will find their contact details on the relevant job posting. 

If you require technical support with making an application via our website, please complete a recruitment application enquiry form. You will need to enter the Job Reference Number (numbers only), for the vacancy that your query relates to. Leaving this field blank or entering an incorrect number, may mean that we do not receive your enquiry. Once correctly submitted, you will receive a confirmation email to advise that your enquiry has been successfully received. 

Support for Disabled Applicants:

As a Disability Confident organisation, we are dedicated to becoming a disability-smart organisation that offers a thriving and safe work place for all, fostering an environment where people feel comfortable talking about disability. We welcome disabled applicants and encourage open communication and conversation around reasonable adjustments that may be required at application stage, interview stage and as part of the role in the workplace. Our Hiring Managers include their contact details on each job advert so you can reach out to discuss your needs and agree on any reasonable adjustments together.

You can also contact the Hiring Manager if you have any questions about the job, for example, ‘Can I work from Home?’, ‘What equipment is provided?’

If you require our application form in an alternative format, you can request this directly from the recruitment team online form.

Additional resources:

Oxfordshire Employment Services
A specialist service helping people with long-term health issues or a disability to gain and maintain employment. You can visit their website and send them a message.

British Association for Supported Employment
An association involved with securing employment for disabled people.

Attaching an updated CV and Cover Letter to your application

If you have previously set up a Candidate profile and wish to attach an updated CV and or Cover letter to your application, please attach this in your Candidate Profile prior to starting an application. The system will pull through the CV and Cover Letter that is on your Candidate profile at the point you click on ‘Apply’

Artificial Intelligence (AI)

At Oxfordshire County Council, we embrace the world of Artificial Intelligence (AI) and its various uses.
We fully understand and appreciate candidates may want to use AI to support content for their applications.
We've outlined below where AI is acceptable to use within the recruitment process:

• Assisting in writing CVs
• Assisting with interview preparation

We don’t accept the use of AI during interviews – if you’re found to be using AI during interview, this may affect your application.