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ICT Technician HIWFRS56132



Job Details:

Salary Range: £29,577 - £31,346 per annum
Work Location: Newport Fire Station, Newport 
Hours per week: 37
Contract Type: Permanent (flexible working scheme)
Closing Date: 25 April 2021


This is a great opportunity to be supporting the Hampshire and Isle of Wight Fire and Rescue Service’s ICT Infrastructure.  Responsible for maintaining Information and Communications platforms used across the service and specifically accountable for the service across 10 Isle of Wight locations.  As part of the Fire Service's ICT Technical Team, you will be interfacing with our users and responsible for providing and supporting high availability blue light services.

Day-to-day you will work alongside both Island and Service Headquarters staff supporting users across the Service.  You will carry our routine maintenance activities, respond to ICT incidents and tickets and support ICT delivery projects both locally and using remote tools.  You will update and maintain documentation and the ICT Service Management System, interface direct with staff at all levels and liaise with ICT suppliers and partners where necessary.  You will have experience in a similar role with experience of supporting ICT infrastructure and have a technical background supported by formal training, certification, and qualifications.  You will require Windows, desktop, LAN & WAN skills and ideally communications experience with radio and / or voice services.  


Ideally you will have experience working within a large and diverse organisation that provides high quality and high availability ICT applications and services working to ITIL best practice and ISO standards.  You will be able to engage effectively with business users and suppliers, you will be a confident, proactive individual able to work with limited supervision.  Whilst Isle of Wight based occasional travel will be required.  

Additional Information:

Job Summary and Person Specification ICT Technician

Vetting Requirements:

This post is subject to a Basic Disclosure Check

Contact details for an informal discussion:

Tony Oliver, Head of ICT on 07918 888142

Hampshire and Isle of Wight Fire and Rescue Service is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

Corporate Equalities Employment Policy:  In order to combat indirect discrimination, no unnecessary conditions or requirements will be applied to any for achieving equality of opportunity in its employment practices. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of their gender, disability, age, ethnic or national origin, marital status, creed, sexuality, trade union activity or responsibility for dependants unless a Genuine Occupational Qualification (GOQ) applies. In order to combat indirect discrimination, no unnecessary conditions or requirements will be applied to which would have a disproportionately adverse effect on any one group.

We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.


Job Segment: Technician, Network, Technology

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