Senior Trading Standards Officer

Job Details:

Job Reference: HCC619567
Salary Range: £39,382 - £43,679 per annum 
Work Location: Montgomery House, Winchester (Hybrid working)
Hours per week: 37
Type of contract: Permanent
Closing date: 7 February 2025
Interview date: 25 February 2025

The Role:

Hampshire Trading Standards Service is looking to recruit an experienced, highly motivated and energetic senior officer to encourage, nurture and develop a small team of enthusiastic individuals new to the Trading Standards environment.

In this varied role, you will examine intelligence to identify, coordinate and deliver enforcement interventions, appropriate to the circumstances, with regard to national standards, local priorities and service objectives.  

As an investigator with additional line management responsibilities, you will be confronted with a range of complex challenges requiring you to be methodical and utilise problem solving skills to identify practical solutions, based on sound judgement and reasoning. You will provide detailed advice on the relevant legislation, conduct inspections of businesses to ensure compliance with the law and ultimately take formal enforcement action in such circumstance whereby significant alleged criminal offences have been committed. 

You will be expected to work collaboratively with senior colleagues and other enforcement agencies to achieve desired results at pace, working to agreed goals and activities, and responding to complex challenges constructively. This will involve having a strong team ethic and the ability to influence and mentor others.   

In an ever-changing arena, the successful candidate will promote a flexible and agile culture, demonstrating a willingness to learn and reacting positively to new developments. As a champion for continuous improvement and with a strong belief in customer service principles, you will support the aim for a consistently high level of service delivery.  

With the relevant formal qualification (DTS, DCA, DCATS, TSPD) or extensive proven experience within Trading Standards, you will be ideally equipped to guide and support a new team through the ever-changing landscape of consumer protection. A willingness to tackle new challenges and an inherent professional curiosity will inspire and motivate others to accomplish their potential.

If you are passionate about protecting consumers and have the desire and ambition to embrace the challenges of a new team and forge its direction, then we would love to hear from you. 

What We Can Offer You:

There are many reasons why we are a great choice for your next career move including:

• We offer a pleasant, supportive, and collaborative working environment which promotes an excellent work-life balance.
• Hybrid working: This role is based in Winchester with a hybrid working arrangement (office and home working) to suit operational requirements. 
• We are committed to inclusion, diversity and wellbeing. Staff are encouraged to get involved in a variety of internal Networks (BME, staff disability, Carers and working parents, and LGBT+) in accordance with our Inclusion Strategy.
• Flexible and family friendly working patterns. 
• Generous annual leave plus bank holidays and paid sick leave.
• Staff discounts for a range of goods and services, as well as travel and eyecare.
• Generous Employer Pension Contribution.
• Opportunities to develop your skills and experience, informally, or formally.
• The support of a wider team who will value you and what you achieve.
   

To find out more about what we can offer you in return, please see our Benefits Package.

Additional Information:

Senior Trading Standards Officer Job Description and Person Specification 

If you would like to learn more about the work we do, please visit: Keeping consumers safe: behind the scenes with Trading Standards

Contact Details for an Informal Discussion:

Elaine Phillipson, Trading Standards Manager (Complaints and Investigations) on 01962 833620.