Senior Administrative Assistant HCC618578

Job Details:

Salary Range: £23,115 - £24,140 per annum 
Work Location: Elizabeth II Court, Winchester (Hybrid Working)
Hours per week: 37 
Contract Type: Permanent 
Closing Date: 29 September 2024
 

The Role:

Joining our Financial Assessments and Benefits team as a Senior Administrative Assistant you’ll develop your career in administration and finance, whilst making a real difference to the lives of Hampshire residents. 

Our small team offer a supportive, encouraging and inclusive space, so you can be yourself at work and bring your own unique life experience. We really value the different strengths and knowledge that everyone brings to our fantastic team. 

We are committed to providing excellent support to our clients. In this key role, you’ll use your first class organisational and administrative skills, together with your strong attention to detail to help administer financial assessments to determine how much clients are required to contribute towards the cost of care services provided by Hampshire County Council.  You’ll also process completed statement of financial circumstances forms and review / verify financial information to ensure accuracy. 

Take a look at our Candidate Pack for more information about our Senior Administrative Assistant role, the team and our values.  The section ‘About you’ explains what specific knowledge, skills and experience we want you to tell us about.  Make sure you explain how you meet these requirements and demonstrate our values, in your application.

Using your excellent communication skills and customer focused approach, you’ll contact clients by phone and email to book appointments for our Assessment Officers, provide outcomes of financial assessments with clarity and manage queries from both clients and colleagues. 

This is a hybrid working role, therefore you’ll have the flexibility to work from home or from our office in Winchester. There is currently a minimum requirement of one day per week office presence. You’ll need to be confident in working independently and be able to use your IT skills to embrace digital technology. We currently use CareDirector and an online booking system, therefore your knowledge and experience in these systems is advantageous. 
   
In return, we are committed to your continued personal development and offer an extensive Benefits package.

Values Based Recruitment:

We recruit for attitudes and values in Adults’ Health and Care. We invite you to evidence how you demonstrate our 5 core values in your application.  For more information on our values, please refer to the candidate pack.
 

Additional Information:

Find out more about Working with us in Adults’ Health and Care, including our benefits and the recruitment process. 

Contact Details for an Informal Discussion:

For general enquiries, please contact care.careers@hants.gov.uk 

For an informal chat about the role, please contact Theresa Jackson, Deputy Team Manager (FAB Support), via Theresa.jackson@hants.gov.uk or Linda Scallan, Senior Support Officer, via Linda.scallan@hants.gov.uk