Operational Maintenance Manager

Job Details:

Job reference: HCC620207
Salary Range: £63,851 - £71,610 per annum (Relocation Assistance Allowance of up to £10,000)
Work Location: Elizabeth II Court, Winchester (Hybrid mix of office-based, home and site working) 
Hours per week: 37 
Contract Type: Permanent 
Closing Date: 6 May 2025
Interview Date: w/c 16 and 26 May 2025

We are looking for a senior maintenance professional with contract management experience to join the leadership team within our Property Services Operations function.

The Role:

Leading the Property Services Operational Maintenance Team, you will manage the Reactive and Planned Preventative Maintenance (PPM) and associated remedial works activities as well as emergency response across the Hampshire County Council (HCC) estate including the local authority schools.

Maintenance is currently delivered through Engineering and Building Fabric Term Maintenance Contracts on our behalf. Currently stepping into the re procurement of the next generation of Term Maintenance Contract (TMC); key responsibilities of this role will be supporting in the procurement activity and subsequent stand up process. You will oversee the entire contract lifecycle, ensuring compliance, setting and monitoring Key Performance Indicators (KPIs), managing costs, and maintaining relationships with the contractors and stakeholders. 

This is a critical and senior role, responsible for managing maintenance and statutory PPM compliance across circa 10,000 buildings over 1000 sites and an annual spend of circa £20 million.  The role leads a team of building engineers and surveyors overseeing this work, ensuring the contracts are robustly managed and that effective relationships with senior internal stakeholders are maintained.

HCC’s estate comprises of a diverse portfolio of assets; enabling the delivery of critical public services in schools, corporate office accommodation, libraries, registered care homes, country parks, outdoor centres etc. ranging from contemporary buildings through to historic and listed buildings.   

As a public sector organisation delivering essential services, maintaining our buildings, plant, services and equipment so that they remain safe, compliant and functional in a cost effective and operationally efficient manner, is vital.  

About You:

You will be suitably qualified, from property maintenance, facilities management or other construction related discipline and able to evidence recent relevant experience in contract management and  managing large programmes of planned preventative maintenance (PPM) and other building fabric and  repairs.

You will be passionate about service excellence and have experience in managing contractor performance; of setting and monitoring against contractual requirements, statutory obligations, and other Key Performance Indicators (KPIs).    

You will have strong commercial and financial skills in managing budgets; innovating, identifying areas of technical and digital improvement and of ensuring that asset intelligence is captured through maintenance activity to inform and develop future maintenance plans. Ideally you will have experience in the application of SFG20 to PPM programmes of work.

As a collaborative and empathetic leader, you will be able to inspire and lead teams.  Highly self-motivated you will be able to effectively manage and prioritise a busy workload.  You will be able to flex to meet the changing requirements of the role in line with service priorities.  A good networker, you will have the ability to build and maintain effective relationships across a broad span of stakeholders. 
 

Our people are what make us a vibrant and well-respected organisation.  With a strong track record of delivering high quality services within a property maintenance, facilities management, or construction environment, you will be able to contribute to our purpose of delivering great public value outcomes at the same time as developing your own career.  
 

What We Can Offer You:

Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK.  A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment.  

Property Services is a supportive group of people, we value our diversity and promote a strong One Team culture.  We work flexibly, blending our working locations across the office, site and from home.  In this full-time role, we enable working patterns that balance the requirements of the organisation with those of the individual.  We value our people and encourage them to grow through learning and development, there are a broad range of opportunities for leadership, technical training and skills. 

There are many additional reasons why we are a great choice for your next career move: 

• We are committed to inclusion, diversity and wellbeing. Staff are encouraged to get involved in a variety of internal Networks (BME, staff disability, Carers and working parents, and LGBT+) - see our Inclusion Strategy for further information. 
• Flexible and family friendly working patterns. 
• Generous annual leave plus bank holidays and paid sick leave. 
• Discounts for gyms, retailers, car hire, insurances, holidays, hotels, theatres, theme parks, restaurants, and eyecare. 
• Generous Employer Pension Contribution. 
• Opportunities to develop your skills and experience, informally, or formally. 
• The support of a wider team who will value you and what you achieve. 

Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work life balance.  We invest in you through our internal development programmes and training and offer a competitive salary and benefits package. 

Additional Information:

Operational Maintenance Manager Job Description and Person Specification

Vetting Requirements:

This post is subject to a Criminal Records Check and Non-Police Personnel Vetting. Further information about this process will be provided to successful candidates. Candidates must have resided in the UK for a minimum of 3 years for the Non-Police Personnel Vetting in order for clearance to be obtained.

Contact Details for an Informal Discussion:

Toby James, Senior Operations Manager (Facilities Management & Maintenance) on toby.james@hants.gov.uk.