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Contact Centre Adviser HCC618654

Job Details:

Salary Range: ££23,115 - £24,140 per annum
Work Location: Trafalgar House, Winchester
Hours per week: 37
Contract Type: Permanent 
Closing Date: 6 October 2024
Interview Date: w/c 14 October 2024

The Role:

An exciting customer service opportunity has become available in our busy Highways Customer Service team. Collaborating with colleagues in the customer service team, you will be providing a wealth of information about Highways services to our customers. In addition, reporting road issues/enquiries and assigning to technical teams.

If you enjoy a fast-paced, evolving working environment and are passionate about customer service please read the Job Description and Person Specification

At Hampshire County Council you’d be joining a leading public sector organisation, working in Universal Services directorate in Hampshire Highways team. We work to keep Hampshire’s Road network safe and well maintained. Our customers are at the heart of everything we do.   
 

What we can offer you:

We offer a flexible, motivating and inclusive workplace, where talent is truly recognised and developed. We have created an environment that you can look forward to being a part of and where you are empowered to be your best and believe in creating a workplace built on teamwork where people can grow and develop in their roles.

If you think you have what it takes to make a real difference in Hampshire, get in touch!

To find out more about what we can offer you in return, please see our Benefits Package.
 

Additional Information:

Contact Details for an Informal Discussion:

Katie Gulliver, Senior Highways Support Officer - Katie.Gulliver@hants.gov.uk

 

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.
 

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.
 

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.


 


Job Segment: Call Center, Customer Service

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