Business and Operations Support Officer

Job Details:

Job Reference: HCC620879

Salary Range: £32,149 - £35,241 per annum

Work Location: Remote Working

Hours per week: 37

Contract Type: Permanent

Closing Date: 27 April 2025

Interview Date: 01 May 2025

The Role:

In this varied role, you’ll join our small Business Team, as a Business and Operations Support Officer carrying out research and providing information via data, reports and presentations to management in relation to service-related digital/HR projects and solutions. The information you provide will be used to support with the analysis of Older Adults and Younger Adults services.

What you'll do:

• Research and provide information: Undertake research and deliver data on various subjects related to our services, including market trends, staffing and other topical matters. 
• Maintain records: Keep key documents and reports updated.
• Support analysis: Analyse key data across Older Adults and Younger Adults services.
• Adapt: Efficiently deliver high-quality work to within deadlines, adapting swiftly to the demands of a fast-paced environment. 
• Collaborate: Work with systems support team and colleagues, and share information effectively with different audiences.

What we're looking for:

• Organised, adaptable, and flexible in responding to changing needs.
• Experience in projects and change management.
• Ability to prioritise work and remain calm under pressure.
• Strong verbal and written communication skills.
• Ability to adapt communication style to different audiences and needs.
• Resilience and ability to remain calm when balancing conflicting demands.

Take a look at our Candidate Pack for more information about the Business Support Officer role, team and our values. The section ‘About you’ explains what specific knowledge, skills and experience we want you to tell us about. Make sure you explain how you meet these requirements and demonstrate our values, in your application.

Why join us?

• Rewarding Work: Make a real difference in the lives of our residents and know that you can help improve the quality of life of others and make a lasting impact on the lives of those you care for.
• Supportive Environment: Work in a friendly and collaborative team who feel proud of the work they do to support people in our community.
• Professional Growth: We invest in your future. With ongoing development opportunities, you’ll have the chance to enhance your skills and advance your career in the care sector.
• Competitive Benefits Package: Find more information here.

Other roles you may have experience of may include: Sales, Administrator, Admin, Senior Administrator, Office Administrator, Sales Assistant, Account Manager, Business Support, Business Development, Analyst, Business Analyst.

Travel Requirements

You will be required to travel to various locations within Hampshire (and the Isle of Wight or other local authority), and it is essential that you have a current drivers’ licence and access to a reliable vehicle on a regular basis.

Values Based Recruitment

We recruit for attitudes and values in Adults’ Health and Care. We invite you to evidence how you demonstrate our 5 core values in your application. For more information on our values, please refer to the candidate pack.

Additional Information:

Find out more about Working with us in Adults’ Health and Care, including our benefits and the recruitment process.

Vetting Requirements:

This post is subject to a Criminal Records Check.

Contact Details for an Informal Discussion:

For general enquiries, please contact care.careers@hants.gov.uk
For an informal chat about the role, please contact Sue McIntosh, Business Development Manager, on sue.mcintosh@hants.gov.uk.