Brokerage Officer

Job Details:

Job Reference: HCC621098
Salary Range: £26,918 - £29,616 per annum
Work Location: Elizabeth II Court, Winchester (Hybrid Working)
Hours per week: 37
Contract Type: Permanent
Closing Date: 26 May 2025
Interview Date: 6 June 2025

Join our diverse and dynamic Adults’ Health and Care Brokerage Team as a Brokerage Officer and support our fast-paced and continuously evolving service. Our team, part of the wider Brokerage and Billing Team, is responsible for sourcing and securing domiciliary care services on behalf of our community teams for Older Persons and Physical Disability service users with eligible social care needs.

What you'll do:

• Collaborate with operational services providers and service users to identify, source, and establish effective live-in and domiciliary care packages for Hampshire County Council clients.
• Engage daily with a wide range of stakeholders including operational teams, acute hospitals, care providers, and clients/representatives.
• Use your previous experience in purchasing, sourcing, or financial management to support the brokerage process.
• Data collection, analysis, and reporting, with effective use of digital tools to collate and present data when required.
• Apply your person-centred approach to place real value in customer service and strive to make a real difference in the lives of vulnerable adults.

What we're looking for:

• Proven experience in purchasing, sourcing, or financial management.
• Excellent communication skills to effectively engage with various stakeholders.
• Strong organisational skills and the ability to manage a fast-paced and continuously evolving service.
• Person-centred and a commitment for making a positive impact on the lives of vulnerable adults.

Take a look at our Candidate Pack below for more information about the Brokerage Officer role, team and our values. The section ‘About you’ explains what specific knowledge, skills and experience we want you to tell us about. Make sure you explain how you meet these requirements and demonstrate our values, in your application.

Why join us:

• Be part of a diverse and dynamic team dedicated to making a positive difference in our clients’ lives.
• We offer the opportunity for continued personal development and career growth.
• Engage in meaningful work that is both rewarding and impactful.
• Flexible working arrangements: Hybrid working – home and office based.
• Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. 
• Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here.

Applicants can expect to hear from us within two weeks of the advertised closing date.

Other roles you may have experience of may include: Care Services Coordinator, Health and Care Broker, Domiciliary Care Specialist, Community Care Broker, Social Care Procurement Officer, Care Placement Coordinator, Care Placement Officer.

Additional Information:

Brokerage Officer Candidate Pack

Values Based Recruitment:

We recruit for attitudes and values in Adults’ Health and Care. We invite you to evidence how you demonstrate our 5 core values in your application. For more information on our values, please refer to the candidate pack.

Contact Details for an Informal Discussion:

For general enquiries, please contact care.careers@hants.gov.uk 
For an informal chat about the role, please contact Matthew Dempsey, Brokerage Team Leader on matthew.dempsey@hants.gov.uk