Senior Administrative Assistant HCC618437

Job Details:

Salary Range: £23,115 - £24,140 per annum
Work Location: The Parkway, Fareham (Hybrid Working)
Hours per week: 37
Contract Type: Permanent 
Closing Date: 22 September 2024
Interview Date: 1 and 2 October 2024

The Role:

Joining our small and friendly team as a Senior Administrative Assistant, you’ll provide crucial administrative support to our Contact, Assessment and Resolution Team (CART) and our Adults’ Multi Agency Safeguarding Hub (MASH). These teams handle telephone calls, web chat and online enquiries and are the first point of contact for people seeking support from Adults’ Health and Care or raising safeguarding concerns.

Take a look at our Candidate Pack for more information about the role, team and our values.  The section ‘About you’ explains what specific knowledge, skills and experience we want you to tell us about.  Make sure you explain how you meet these requirements and demonstrate our values, in your application.

In this fast-paced and rewarding role, you’ll use your excellent communication skills to establish internal networks of contacts and respond to routine enquiries both verbally and in writing. Your prioritisation and organisational skills, as well as resilience and adaptability, are essential for the role of Senior Administrative Assistant and will support you in approaching your varied tasks flexibly and confidently.

Following training and using your Microsoft 365 skills, including Word and Excel, you'll use a range of IT systems to provide accurate information and reports within agreed timescales. Your previous administrative experience and background of working in a customer focused environment will enable you to provide the highest standard of customer service, whilst supporting your colleagues to deliver a robust and resilient service.

In this hybrid working role, you’ll be home based for part of the week and based in the office for a minimum of two days per week, with the option to work from the office more frequently if preferred. During your induction and training you will be expected to be in the office daily for 6-8 weeks. Your working pattern will be Monday to Thursday 8.30am - 5.00pm and Friday 8.30am - 4.30pm.

We highly value the administrative and organisational skills our Senior Administrative Assistants bring to their roles and in return we offer a supportive working environment and a commitment to your personal development. This is offered alongside an extensive benefits package.

Other job titles you may be searching for: Admin Assistant, Admin Support, Support Specialist, Administrative Coordinator, Secretary, Admin Specialist, Business Support, Office Assistant, Personal Assistant, Office Administration, Administrator.

Values Based Recruitment:

We recruit for attitudes and values in Adults’ Health and Care. We invite you to evidence how you demonstrate our 5 core values in your application.  For more information on our values, please refer to the candidate pack.

Additional Information:

Find out more about Working with us in Adults’ Health and Care, including our benefits and the recruitment process. 

Vetting Requirements:

This post is subject to a Criminal Records Check.

Contact Details for an Informal Discussion:

For general enquiries, please contact care.careers@hants.gov.uk

For an informal chat about the role, please contact Catriona Cotgreave, Business Support Operations Manager (CART & MASH), on catriona.cotgreave@hants.gov.uk