Attendance Intervention Officer

Job Details:

Job Reference: HCC623095

Salary Range: £33,178 - £36,369 pro-rata, per annum

Work Location: Elizabeth II Court, Winchester (Hybrid Working)

Hours per week: 37 (term-time only and full-year working options available)

Contract Type: Permanent

Closing Date: 9 February 2026

Interview Date: 25 February 2026

The Role:

As an Attendance Intervention Officer within our Inclusion Support Service, you’ll make a genuine difference in the lives of the most vulnerable children and young people. You’ll help improve school attendance and engagement in education by understanding and addressing the challenges these children face. Working closely with children, young people, families and schools, you’ll help to identify and remove barriers to education and where needed, administer the legal processes to create better educational outcomes for children.

What you’ll be doing:

• Providing clear advice and guidance on attendance concerns to schools, families and other professionals.
• Working across the School Attendance Support Team, chairing Attendance Meetings to explore barriers to attendance and developing Attendance Contracts or reintegration plans.
• Liaising with partner agencies to help children access and engage with education.
• Administering the Attendance Legal Process, including producing legal documentation and attending court when required.
• Using data and accurate case records to support decision making around case progression.

What we’re looking for:

• Experience supporting and engaging with children, families and professionals across a range of settings, including confident use of professional curiosity and conflict management. 
• Strong understanding of the barriers that prevent children and families from engaging with education, alongside a solid grounding in safeguarding principles.
• Excellent communication, record keeping and IT skills, including confident use of data systems and spreadsheets, and the ability to produce clear and accurate written reports.
• Highly organised, with the ability to manage your own workload and diary effectively in a fast paced, frequently changing environment.
• Adaptable and values driven, demonstrating compassion, empathy and respect in all interactions.

Take a look at our Candidate Pack for more information about the Attendance Intervention Officer role. The ‘About you’ section explains what specific knowledge, skills and experience we want you to tell us about. Make sure you explain how you meet these requirements in your application.

Why join us?

• Make a meaningful impact by helping children receive the education they deserve.
• Work with a dedicated, passionate team committed to safeguarding and supporting children.
• Benefit from an extensive induction programme, alongside ongoing professional development and career progression opportunities.
• Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. 
• Competitive benefits package, including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here.

Shortlisted candidates will be invited to our assessment centre in Winchester on 25th February. The morning will include assessment activities, and those who are successful will be asked to stay for an interview in the afternoon. Please ensure you are available for the whole day.

Applications will be reviewed as soon as they are received, therefore the advert may close early.  

Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.

Other job titles you may be searching for: Attendance Officer, Support Worker, Inclusion Officer, Education Welfare Officer, Attendance and Welfare Officer, School Attendance Officer, Attendance & Welfare Advisor, Attendance & Safeguarding Officer, Attendance Support Worker.

Travel Requirements:

You may be required to visit other locations within Hampshire, and therefore need to have the ability to travel, as necessary.

Additional Information:

Attendance Intervention Officer Candidate Pack

Vetting Requirements:

The post is subject to a Criminal Records Check. As such, please note that under safer recruitment requirements for Children’s Services, references will be requested prior to interview.

Contact Details for an Informal Discussion:

For general enquiries, please contact care.careers@hants.gov.uk
For an informal chat about the role, please contact Pauline Martin Ellis, School Attendance Support Team Manager on pauline.martinellis@hants.gov.uk