Application Support Consultant

Job Details:

Job Reference: HCC622992

Salary Range: £40,643 - £45,077 per annum

Work Location: Elizabeth II Court, Winchester

Hours per week: 37 

Contract Type: Temporary (12 months) 

Closing Date: 30 December 2025

The Role:

Hampshire County Council is a modern business, delivering a vast range of services that make a real difference to the lives of residents, as well as social care and education, these include transport, planning, waste recycling, libraries and trading standards.

This role will be based at our Winchester offices, however as part of Hampshire County Council’s Open Workplace Policy, the successful candidate can undertake their work between home and the office (a hybrid approach) depending upon operational requirements. We support an effective work life balance and are open to discussing flexible work requests.

What you’ll do:

Joining the Application Support Team, you will be helping to support a wide range of complex applications used across Hampshire County Council, with a focus on Education.

The focus of the team is application support for Hampshire County Council across the Directorates, with a focus Children’s Services. We work on compliance, analysis, configuration, and testing of changes alongside the business-as-usual support of these critical systems.

What we’re looking for:

The successful candidate will be positive and enthusiastic with a flexible attitude and excellent interpersonal skills. You will be working in a dynamic environment supporting business critical applications. You will have a background of working in IT, supporting and configuring business applications, any knowledge of Local Authority business processes is an advantage. You will also have effective problem-solving skills to manage and resolve complex support incidents.

You will be willing to take the initiative and responsibility for leading work streams. You will be responsible for planning your own and others’ workloads and prioritising tasks. You will co-ordinate system upgrades, ensuring our applications are compliant and secure. You will have experience of functional, system and acceptance testing and working with users to develop and understand business requirements.  

Why join us?

Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment.

Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work life balance. We invest in you through our internal development programmes and training and offer a competitive salary and benefits package.

Additional Information:

Application Support Consultant Candidate Pack

Vetting Requirements:

This post is subject to a Criminal Records Check.

Contact Details for an Informal Discussion:

Dawn Skinner, Application Support Manager – Education on dawn.skinner@hants.gov.uk