Child and Family Support Worker

Job Details:

Job Reference: HCC622265
Salary Range: £33,178 - £36,369 pro-rata, per annum (actual salary for part-time hours £16,589 - £18,184 per annum)
Work Location: Glen House, Swanwick (Hybrid Working)
Hours per week: 18.50 or 37
Contract Type: Permanent
Closing Date: 12 October 2025

An exciting opportunity has arisen for a Child and Family Support Worker to join our Adoption Support team at Adopt South.

Are you looking for a challenging and diverse role working as part of a friendly and supportive team, with an opportunity to make a real difference?

This role is with Adopt South, the partnership Regional Adoption Agency for Hampshire, Isle of Wight, Portsmouth, and Southampton local authorities, with the lead authority Hampshire County Council as the employer. To find out more about Adopt South, click here.

The Role:

Based within the Adoption Support Team, you will work as part of a supportive team, supporting adoptive families, assessing and supporting their current needs and ensuring adopted children's voices are heard.

What you’ll do:

In this role, you will:

• Use interpersonal skills to communicate effectively with adoptive families, and build positive and supportive rapport with all
• Offer support and guidance, and work in a professional manner with adopters, families, and professionals to establish mutual trust and understanding and ensure services provided meet the identified need
• Answer queries, advise and support adoptive families in regard to their current needs
• Support a duty rota
• Work flexibly to meet the needs of the service, working family events including evening and week-ends
• You will play a role in the delivery of our regular webinars, training sessions and workshops
• Set up and record communication on case records
• Process and accurately record relevant safeguarding checks undertaken for the purpose of assessment
• Take appropriate action to safeguard children and adults
• Manage the daily allocation of tasks and maintain good communication with the team
• Make appropriate use of computerised case recording systems to effectively contribute to profession case management and comply with current legislation and departmental policies and procedures
• Have a sound knowledge of child development and the impact of childhood trauma

What we’re looking for:

• High level of computer/literacy skills
• Ability to present information both verbally and in writing, including good report writing skills
• Good record keeping and organisation skills
• Ability to communicate with a wide range of people, in a wide range of situation and built effective working relationships
• Ability to work sensitively and in an inclusive/non-discriminatory manner
• Ability to work flexibly
• Experience of dealing effectively with difficult inter-personal situations

Why join us?

We offer a flexible, motivating and inclusive workplace, where talent is truly recognised and developed. We have created an environment that you can look forward to being a part of and where you are empowered to be your best and believe in creating a workplace built on teamwork where people can grow and develop in their roles.

If you think you have what it takes to make a real difference in Hampshire, get in touch!

To find out more about what we can offer you in return, please see our benefits package.

Additional Information:

Child and Family Support Worker Candidate Pack

Vetting Requirements:

This post is subject to a Criminal Records Check. As such, please note that under safer recruitment requirements for Children’s Services, references will be requested prior to interview.

Contact Details for an Informal Discussion:

Charlotte Cook, Adoption Support Team Manager on charlotte.cook@hants.gov.uk