Senior Administrative Assistant

Job Details:
Job Reference: HCC623921
Salary Range: £25,186 - £26,244 pro-rata, per annum (actual salary £15,111 - £15,746 per annum)
Work Location: Fareham Register Office, Fareham
Hours per week: 22.2
Contract Type: Permanent
Closing Date: 10 May 2026
Interview Date: 20 May 2026
Hampshire Registration Service is an innovative and forward-thinking organisation, currently delivering in excess of 6,500 birth registrations, 7,500 death registrations, 9,500 notices of marriage/civil partnership (CP) and 5,500 ceremonies each year.
The Role:
The Senior Admin Assistant is the first point of contact for customers and visitors to the Register Office. This role helps maintain office functions by dealing with a broad range of administrative tasks whilst providing face to face, telephone and email support and services to the customer of the registration service.
In addition to providing reception service the role supports Registration Officers and Ceremony Coordinators in the day to day tasks associated with registering Births, Deaths, Marriages, Civil Partnerships and Citizenship Ceremonies.
What you’ll do:
Highly motivated, you will have the ability to work under pressure, approaching tasks with confidence and clarity and be able to work using your own initiative. You will be proactive and flexible in your approach and have the ability to work as part of a team, supporting the wider business needs.
With a commitment to customer care that matches our own, and a drive to achieving organisational goals and contributing to service improvements, you will be rewarded with the opportunity to thrive and develop within this busy administrative support role.
Working hours are Monday-Wednesday 8.30-16.30
What we’re looking for:
We are looking for a motivated Senior Administrative Assistant to carry out a wide range of administrative functions. You will possess excellent communication and organisational skills, have previous IT experience in Microsoft Word, Excel and Outlook and be confident in minuting of meetings.
Why join us?
Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment.
Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work life balance. We invest in you through our internal development programmes and training and offer a competitive salary and benefits package.
Additional Information:
Senior Administrative Assistant Candidate Pack
Contact Details for an Informal Discussion:
Steven Cuthbert, Administrative Officer on 01329 289 195
Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.
In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.
We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.
Job Segment:
Secretary, Administrative Assistant, Administrative, Customer Service