School Library Service Assistant

Job Details:

Job Reference: HCC624402
Salary Range: £25,186 - £26,244 pro-rata per annum (actual salary £8,659 - £9,023 per annum)
Work Location: Chineham Library, Basingstoke
Hours per week: 14.5
Contract Type: Permanent (Term-Time only, 40 weeks)
Closing Date: 14 July 2026
Interview Date: 22 July 2026

The Role:

Join the School Library Service (SLS) as a School Library Service Assistant. In this varied role, you’ll provide administrative and customer support, helping schools access high-quality resources and services that support the curriculum and pupils’ development.

You’ll work closely with colleagues and customers to manage resources, coordinate visits and carry out deliveries, maintain records and promote our services, while also building strong relationships with schools. This is a hands-on role combining administration, customer service and stock management, giving you the opportunity to contribute to the ongoing success of the service.

What you’ll do:

• Deliver excellent customer service by responding to enquiries and bookings face-to-face, over the phone and by email.
• Build strong relationships with schools through regular communication, visits and by promoting the full range of SLS services.
• Manage and maintain library stock, including selecting, preparing, delivering and organising resources both in the centre and in schools.
• Carry out a range of administrative tasks, including record-keeping, ordering, and booking visits to schools.

What we’re looking for:

• A genuine interest in children’s literature and education.
• Strong communication skills, both written and verbal.
• Able to work independently as well as collaboratively within a team.
• Highly organised and comfortable using Office 365 applications.

Take a look at our Candidate Pack for more information about the School Library Service Assistant role, team and our values.  The section ‘About you’ explains what specific knowledge, skills and experience we want you to tell us about.  Make sure you explain how you meet these requirements and demonstrate our values, in your application.

Why join us?

• Be part of a service that directly supports education and promotes a lifelong love of reading
• Make a meaningful impact by helping schools create engaging library spaces that support learning and development
• Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
• A competitive benefits package that includes occupational sick pay and access to the Local Government Pension Scheme. Find more information here.  

Applicants can expect to hear from us within two weeks of the advertised closing date.

Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK.

Other roles you may have experience of may include: Admin Support, Admin Assistant, Administrative Coordinator, Admin Specialist, Business Support, Office Assistant, Office Administration, Administrator.

Travel Requirements:

You will be required to travel to various locations within Hampshire or other local authority, and it is essential that you have a current drivers’ licence and access to a reliable vehicle on a regular basis.   

Additional Information:

School Library Service Assistant Candidate Pack

Vetting Requirements:

The post is subject to a Criminal Records Check. As such, please note that under safer recruitment requirements for Children’s Services, references will be requested prior to interview.

Contact Details for an Informal Discussion:

For general enquiries, please contact care.careers@hants.gov.uk

For an informal chat about the role, please contact Vicki Bennett, School Library Service Adviser on Vicki.Bennett@hants.gov.uk or Bridget Rowley, School Library Service Lead Adviser on bridget.rowley@hants.gov.uk