Facilities Assistant HCC616186

Job Details:

Salary Range: £22,737 - £23,058 per annum  
Work Location: Dame Mary Fagan House, Basingstoke (This post is working across the north west of the county - Basingstoke and Andover)
Hours per week: 37
Contract Type: Temporary, 2 year contract - secondment opportunities available to internal staff (subject to agreement from your current directorate). 
Closing Date: 12 May 2024
Interview Date: 24 May 2024

The Role:

A career in Facilities Management is a career unlike any other. Our teams deliver a suite of services to thousands of staff across the Hampshire County Council network. Supported by friendly colleagues with varied skills and expertise, you'll have plenty of opportunities to grow and develop in a diverse range of areas.  

We are looking for a polite, flexible and friendly individual to join our established FM team, who have the responsibility for welcoming both staff and members of the public. Being part of a professional team, you will be delivering excellent 'Front of House' customer service to staff and visitors. 

Teamwork is an essential requirement of the role, enabling the team to be robust in providing an excellent standard of customer service. Daily tasks include being the first point of contact for those arriving, arrange for visitors to be collected or direct to meeting rooms and assist with queries. You will also carry out Health and Safety Checks, sort post/deliveries, accurately record information in line with procedures and respond to telephone calls in a professional manner.

In your role you will demonstrate good interpersonal skills, be flexible and adaptable in work style and supportive to your colleagues and peers - have tact, to be able to support and communicate in various scenarios/settings, tailoring your approach accordingly. You will also have good IT skills. The role can be very demanding during peak periods, with flexible working necessary to support other Facilities Management Teams as and when required.

Due to the duties involved in this role, you will need to be able to fulfil the moving/handling requirements as detailed in the job description and person specification below. The working week is 37 hours, Monday to Friday.  

Training will be provided to assist you in this role including, First Aid and Manual Handling.

What We Can Offer You:

Hampshire County Council offers a competitive salary and benefits package.

Hampshire is a beautiful place to live, with vibrant cities, miles of coastline and two National Parks. If you enjoy outdoor activities, you’ll find world class walking, cycling, sailing and much more. For more information, please go to:- Living and Working in Hampshire.

Additional Information:

Facilities Assistant HAMPSHIREFM - Job Description and Person Specification

Contact Details for an Informal Discussion:

Annabel Fell, FM Service Development Manager - annabel.fell@hants.gov.uk