ACRO Head of Section - HC621298
Job Title: ACRO Head of Section (Team Leader)
Salary Range: SO1 £35,526 - £37,692 per annum
Work Location: Near Fareham
Hours per week: 37 hours per week, (Monday – Friday with flexible office hours)
Contact Type: Permanent
Closing date: Monday, 9th June 2025
We are looking for an experienced team leader or supervisor to join us as an ACRO Head of Section, within a national policing unit.
More about the role
You will be a first line supervisor for up to 12 members of staff, so the primary focus of this role will be to lead, motivate and mentor your team.
Whilst supporting the performance and development of your team members and managing the day to day workload for your team and the wider department with your colleagues, you will also be required to identify and develop opportunities to change or improve your business processes to improve efficiency.
Strong organisational skills and the ability to problem solve effectively are key to this role. You will be working in a fast paced environment so the expectation is that you will be able to respond quickly to changing priorities.
There may be a need to represent ACRO at national and international meetings so candidates should note that this role may require travel which may involve overnight stays. The successful candidate must be able to meet travel requirements so therefore possess a valid passport for travel outside of the UK and have access to a reliable system of transport where required.
For further information about the role please click here.
More about Us
ACRO Criminal Records Office supports UK and international law enforcement by processing criminal records for the purposes of public protection, safeguarding and worldwide community safety.
We are growing, now employing more than 300 people to support the fight against crime as a global leader in our field.
All ACRO staff are employees of Hampshire and Isle of Wight Constabulary, and are provided with the same benefits of working within the public sector as other members of police staff.
Our culture and work environment aim to ensure that everyone feels included and valued. We invest in our people so that they can thrive, realise their potential and enjoy coming into work.
We are located in an attractive and modern business park close to the M27 between Portsmouth and Southampton.
Please visit our website for the full range of products and services we provide to UK police forces and international agencies.
What’s on offer?
As members of Hampshire and Isle of Wight Constabulary police staff you will have access to a wide benefits package*, including but not limited to:
- A hybrid working environment with flexible working hours
- Family friendly policies supporting those with caring responsibilities
- Generous annual leave entitlement starting at 24 days (pro-rata for part-time workers) in addition to public holidays, rising to 29 after five years’ service.
- Access to a wide range of learning and development opportunities
- Local Government Pension Scheme
- Retail, holiday and leisure discounts through Hampshire Police Leisure and Sports Club or Blue Light Card
- Excellent wellbeing support including onsite wellbeing rooms and access to Employee Assistance Programme
- Staff representation groups and inclusion network
Application process and interview
If you’ve never completed a competency-based application or interview before, make sure you read each competency or value in detail, research the STAR (situation, task, action, result) format and use it when giving evidence. Please note you do not need to add a CV or covering letter, and these documents will not be reviewed when considering your application.
We would encourage you to visit our Join Us page, where you can find more information on the development and progression available, and view our candidate guidance.
Essential Qualifications
Educated to QCF Level 3 OR A Level OR work experience deemed to have brought the post holder to a comparable level.
Essential Experience
At least two years working in a busy office environment with some evidence of either managing a team, allocating work, and mentoring or coaching others.
Desirable Experience
Supervisory experience to include conducting performance reviews, managing attendance and developing staff.
Competencies and Personal Qualities
- We Take Ownership Level 2
- We Support and Inspire Level 2
- We are Innovative and Open-Minded level 2
- Courage
- Respect and Empathy
For guidance completing our application form, please click here.
Contact details for an informal discussion
The ACRO People Services Team can be contacted by email at acropeopleservices@hampshire.police.uk or by phone on 02380 451651.
*note some benefits are subject to a minimum service requirement.
Please note that the email address you supply when submitting an application will be used for contact throughout the full lifecycle of that vacancy. You will not be able to amend your contact details. You should therefore ensure that you choose an appropriately accessible email address, being mindful that the process may take several months for some roles.
Hampshire and Isle of Wight Constabulary is an inclusive employer and strives to have a workforce representative of the communities we police and serve. We recognise that we are not fully representative and are working to address this imbalance through a variety of initiatives.
Hampshire & Isle of Wight Constabulary is an equal opportunities employer that positively promotes flexible working, enabling officers and staff to achieve a healthy work-life balance whilst meeting operational requirements of the constabulary. We actively encourage applications to be made on a full time, part time or flexible working basis.
The Equality Act 2010 allows us to promote equality within Hampshire and Isle of Wight Constabulary by adopting Positive Action to support people from under-represented groups. Our aim is to recruit talented people with a diverse range of skills and experience and welcome applications from all sections of the community. Our Positive Action team are available to provide support through the application and assessment process by contacting: positive.action@hampshire.pnn.police.uk
The Disability Confident campaign aims to remove barriers, increase understanding and ensure that people have opportunities to fulfil their potential and realise their aspirations. We will accommodate requests for reasonable adjustments where possible throughout our recruitment and promotions processes and encourage anyone requiring reasonable adjustments to disclose this at the earliest opportunity.
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