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Enforcement Officer (Farming Standards/Public Safety) OCC5425

Job Details:

Salary Range: £21,074 - £29,055 per annum (career graded)

Work Location: Graham Hill House, Oxford

Hours per week: 37

Contract Type: Permanent

Closing Date: Sunday 17th February 2019

Interview Date: Thursday 28th February 2019

Advert Text:

Are you looking for an exciting new career opportunity? Oxfordshire Trading Standards are looking to recruit two enthusiastic people to become Enforcement Officers within our Farming Standards and Public Safety Team. One role will be focused on Petroleum and Explosives and the other on Animal Health and Welfare with both positions offering opportunity to work across all areas of the Service.

 

Oxfordshire Trading Standards Service is integrated within the Community Safety group of services. This includes Oxfordshire Fire & Rescue, Emergency Planning and the Gypsy & Traveller Service. Trading Standards fulfils the County Council’s responsibilities for the enforcement of a wide range of consumer protection legislation with a purpose of keeping individuals, communities, businesses and livestock safe from harm; protecting individuals and businesses from financial loss and preventing unfair practices.

 

Both of these roles will present complex challenges allowing you to demonstrate the use of your problem-solving skills. For both roles you will be expected to provide detailed advice on relevant legislation and conduct routine inspections taking relevant enforcement action as required which may lead to criminal prosecutions.

 

Preferably you will have a Trading Standards qualification and or an equivalent qualification or experience relevant to each specialism or able to demonstrate a willingness to train. You must be self-motivated and have excellent communication skills with the confidence and experience to deal with a variety of situations, some of which may be confrontational. You must be able to work as part of a team but equally be self-motivated and organised to work alone. You must have flexibility to work occasionally unsocial hours and most importantly be able to deal with members of the public and businesses in a confident and professional manner some of which may be difficult or challenging situations.

 

Please state your team preference (Farming Standards or Public Safety) when applying.

Job Purpose:

  • Through the enforcement of Trading Standards legislation, keep individuals, communities and businesses from financial loss and unfair practices
  • Provide support, advice and guidance to local businesses to help them develop and grow and do not suffer from unfair competition
  • Ensure business compliance by ensuring that they comply with applicable legislation
  • Safeguard vulnerable people by using customer focussed and  intelligence led approaches to tackle issues of consumer harm and loss
  • Work with other Services and organisations to meet the aims and objectives of the Trading Standards Service and Oxfordshire County Council

 

This post holder is responsible for ensuring that all relevant County policies and procedures are adhered to and concerns are raised in accordance with these policies.

Role Responsibilities:

  • Prioritise complaints and enquiries from businesses and consumers and appropriately respond to/investigate these enquiries having regard to the Service’s policies.
  • To gather evidence and investigate breaches of the law across the full remit of Trading Standards legislation in accordance with statutory codes e.g. PACE, RIPA, CPIA.
  • Prepare infringement reports in a thorough and timely manner and give evidence in court when required.
  • Enforce Trading Standards legislation and carry out inspections of trading premises to ensure that legal requirements are being complied with.
  • To undertake project work, and respond flexibly to emerging issues to help the Service deliver the business plan, meet customer service priorities, managing project budgets and directing staff as necessary.
  • To actively gather intelligence on business malpractice, contribute to tactical assessments and make proposals for action to reduce consumer harm.
  • To provide a good level of customer service.
  • To provide advice to businesses, communities and consumers on legislation, Trading Standards activities and business systems.
  • To liaise and work effectively with partner organisations, where applicable to resolve, problems, gather information and represent the service.
  • To make decisions based upon council/service policies or procedures.
  • Undertake other relevant and reasonable duties as defined by line managers which will include occasional out of hours working appropriate to grade.
  • Gain and maintain a level of professional knowledge and competence relevant to the post.
  • Ensure data and information is stored securely, distributed and destroyed appropriately in accordance with government guidelines.
  • To undertake activities to ensure the Trading Standards Service meets its obligations and duties in relation to other legislation.

Additional Duties for higher grade staff:

  • Conduct many functions of the service, with little support and supervision
  • Give complex advice and lead on more complex enforcement across a broad range of Trading Standards legislation
  • Lead on projects, controlling the allocated budget and directing other officers as required
  • Support other officers in their day to day work
  • Develop specialist skills or knowledge in a particular legislative area, core to the Service’s work
  • Work with Partner organisations where appropriate

Conditions of Service:

  • Normal local government conditions apply.
  • The post holder will need to be able to undertake lone enforcement duties.
  • The duties of this post may vary from time to time without changing the general character of the duties or the level of responsibility.

 

Additional Conditions of Service for Enforcement Officer Public Safety

  • The post holder may be required to work outside normal office hours (including weekends and public holidays) and to respond to emergency incidents 24/7.
  • The post holder will need to be able to work in close proximity to petrochemicals and explosives. Personal Protective Equipment will be provided.
  • A specialist vehicle will be provided and will be available for personal use.

 

Additional Conditions of Service for Enforcement Officer Farming Standards

  • The post holder may be required to work outside normal office hours (including weekends and public holidays).
  • The post holder will need to be able to work in close proximity to large animals in confined spaces.

Essential and Shortlisting Criteria:

  1. Five GCSEs or ‘O’ levels at grade C or better and full driving licence
  2. Knowledge of and ability to write reports and business letters
  3. Manage your workload effectively to ensure that targets and deadlines are met by adopting a flexible approach
  4. Ability to work on own initiative and has confidence to work remotely without close supervision
  5. Ability to adapt to different situations and deal with people in a wide variety of contexts at all levels
  6. Good attention to detail & negotiation skills
  7. Ability and willingness to work across the service in a variety of locations and conditions
  8. Ability to travel to and work in hazardous locations

Desirable Criteria (Essential for higher grade staff):

Educational achievements, Qualifications, Training and Knowledge:

  • CSCATS or DCA part 1 or other related qualification
  • BTEC Professional Certificate or Professional Diploma in Petroleum
    Regulation or other relevant qualification
  • DCATS, Diploma in Consumer Affairs or relevant degree
  • Knowledge of legal controls and Codes of Practice governing law enforcement (i.e. PACE, RIPA, CPIA, etc)
  • Knowledge of council/service policies or procedures

 

Equal Opportunities:

  • Commitment to, and understanding of, the principles of Equal Opportunities for all, in employment and the delivery of services

Vetting Requirements:

This post is subject to a Criminal Records Check.

Contact details for an informal discussion:

Please contact Richard Rockall on 07909 895899 or richard.rockall@oxfordshire.gov.uk.

 

Our Organisation is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

As a Disability Confident employer we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education we guarantee an interview for our apprenticeships. 

All posts, unless stated otherwise, are open to part time working and job share arrangements.


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