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Childrens Services Communication Manager OCC7838

Job Details:

Salary Range: £40,858 - £43,757 pro-rata, per annum (actual salary £28,710 - £30,748 per annum)

Work Location: County Hall, Oxford, OX1 1ND

Hours per week: 37

Contract type: Temporary for 6 months - secondment opportunity

Closing date: 18.02.2019

Advert Text:

Children's Services are looking for enthusiastic individual who will help develop and deliver the Children’s Service Strategy, supporting and contributing towards the vision and obsessions of the directorate.

They need to be significantly experienced in managing the delivery of communications within an organisation with a positive strong can do attitude. They need to be a good communicator with excellent oral and written communications skills and good presentation style.

The position is full time, though temporary, is available now.

If you consider yourself someone suitable then please apply now. If you are looking for more information then please email Amy Warner on or Julie Penny on


Role Responsibilities:


Strategy and planning

  • Develop and deliver the Children’s Services Communications strategy and ensure it supports and contributes to the vision and obsessions of the directorate in line with the council’s corporate values.
  • Manage the development and delivery of creative, effective and innovative engagement and communication plans



  • Lead and deliver excellent communications across CEF to engage internal staff and external stakeholders in CEF’s priorities and strategic vision.
  • Provide consistent, engaging and timely communications at directorate level, with service users and key stakeholders using a variety of media channels available.
  • Manage, create, develop and deliver all communications routes, including communication forums and newsletters, to engage, inform and inspire staff and service users



  • Monitor, evaluate and report on the success of communications activities to deliver continuous improvement.



  • Advise colleagues at all levels of the directorate on communication and engagement approaches and strategies; support them with internal PR and the communication of key messages; develop solutions to communications and engagement challenges and, where appropriate, draft communications on their behalf.
  • Advise on and oversee the production and publication of key newsletters.

Essential Selection Criteria:


Qualifications, training and experience:

  • Education to degree level or equivalent in another qualification or significant relevant professional experience 



  • Significant experience leading and managing the delivery of communications and staff engagement in a complex diverse organisation during a period of change 
  • Experience of operating at all levels in a large complex organisation 
  • Actively consults and supports the flow of communication through the organisation 
  • Sound experience of using a range of communications channels and methods to reach diverse audiences
  • Experience of working in a high pressure, deadline-driven environment 
  • Evidence of developing effective communications strategies 



  • A positive ‘can-do’ attitude, tenacity and solution finding 
  • A strong communicator with excellent oral and written communications skills and good presentation skills 
  • Proven experience of developing creative communications solutions to address specific challenges in reaching staff at all levels 
  • Evidence of an ability to network and maintain positive working relationships with employees at all levels in the organisation 
  • The ability to advise staff at all levels on how best to communicate internally and to challenge proactively and respectfully 
  • Ability to interpret, monitor, and distil complex information and data fast and accurately and present complex issues in a simple way, orally and in written form 
  • Good news sense and ability to spot opportunities to improve internal communications 
  • Good strategic thinking
  • Confident in dealing with staff at all levels of an organisation 
  • Proactive in identifying, and sensitive to, internal issues having potential significance for the county council
  • Ability to prioritise conflicting needs and balance work priorities, organise own workload, work with minimal supervision and under pressure to meet demanding deadlines, and respond quickly to new situations and changing priorities
  • Ability to work to tight deadlines and manage others in such situations
  • Ability to use standard Microsoft applications, including Word, Excel, Outlook and PowerPoint 


Equal Opportunities:

  • Commitment to and understanding of, the principles of Equal Opportunities for all, in employment and the delivery of services

Our Organisation is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

As a Disability Confident employer we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education we guarantee an interview for our apprenticeships. 

All posts, unless stated otherwise, are open to part time working and job share arrangements.

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