Share this Job

Business Administrative Apprentice - Level 2 OCC8899

Job Details:

Salary Range: Grade APPSTD (starting salary £11,309.70)
Work Location: Witney Children & Family Centre
Hours per week: 37.00
Contract type: Temporary for 18 months

Closing date: 2nd June 2019
Interviews will be held on: Friday 14th June 2019

Advert Text:

Would you like to be part of an innovative and forward-thinking Local Authority organisation, which is passionate about serving the community? Are you interested in developing a Business Administration career, where you can make a real difference to children, young people and families? 


We have a Business Admin Apprenticeship within our Witney Children & Family Centre.  This is a fast paced team, you will have a passion to pursue a career in business and will strive to provide efficient and first-class customer service providing support to social workers and managers.


An apprenticeship is a trainee role designed for an individual who has little or no previous work experience in a similar job. As a trainee member of the team you will develop the skills and knowledge necessary to perform administration duties to support both the offices and the wider service.


This programme includes on the job training with ‘buddy ‘support, Functional Skills tuition, dedicated classroom learning and study leave.


We will develop your knowledge, skills and expertise in a number of ways, which will become the main focus of your role.

As an apprentice with Oxfordshire County Council you will find:
•    You will be based in a rewarding and challenging environment.
•    Every day is different.
•    There are opportunities to learn essential administration skills and qualifications that will benefit you in your future careers.
•    Competitive rates of pay
•    24 – 32 days annual leave each year
•    Tailored induction
•    Good career opportunities
•    Excellent pension scheme, with employer contributions of up to 20 per cent of salary
•    Staff Discount Scheme
•    Discounts on rail travel

 

Contact Sharon Walker for an informal discussion on 07554 103436

 

Additional information on the application process 
Our Organisation is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.


Important information for applicants
Due to this post having access to children and/or vulnerable adults, candidates will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided.

This is a trainee role designed for an individual who has little or no previous work experience in a similar role. The Council is tackling under-representation of young people in our workforce under Section 159 of the Equality Act 2010. This vacancy is only open to individuals aged between 16 and 24 years old. Please note that funding is not available for individuals who already have a graduate level qualification.

Role Responsibilities:

  • To provide excellent customer service
  • To learn how to deal with general telephone enquiries from staff, service providers and members of the public and take messages
  • To learn how to deal with face-to-face enquiries from members of the public using the service
  • To learn how to deal sensitively with confidential information, queries and complaints; to ask for the support of senior colleagues when appropriate
  • To learn how to perform general administrative duties. This may include: data entry, word processing (letters, memos, contracts, reports, presentations and minutes of meetings), filing, scanning and processing documents and photocopying
  • To learn how to manage diaries, including arranging meetings and booking venues (internal and external)
  • To learn how to receive, sort and process letters, faxes and emails
  • To learn how to perform requisitions using the Council’s procurement ordering system (SAP)
  • To learn how to produce reports using performance data, new client records data and outcomes data to assist the monitoring process
  • To produce and keep an NVQ portfolio, making sure that all targets are achieved. This may include attending a local college and undertaking training as needed
  • To learn how to provide general administrative support across the wider service as and when required
  • To take a flexible attitude to duties, which may have to be varied subject to the needs of the service and in keeping with the general profile of the post.

Selection Criteria - Essential:

Educational achievements, Qualifications, Training and Knowledge:

  • 4xGCSEs or equivalent at grades A-D /9-4 including English and Maths
  • Basic Knowledge of Microsoft Word, Excel, Internet and Email
  • Accurate basic knowledge of keyboard skills

Job related aptitude and skills:

  • Ability to communicate professionally with a variety of individuals by telephone, in writing and in person
  • Organised approach to tasks with ability to work to deadlines and good attention to detail
  • Ability to be flexible
  • Ability to learn new ICT systems
  • Ability and commitment to provide a high level of customer service
  • Ability to listen carefully in order to write accurate minutes and record actions

Personal qualities:

  • Commitment to ongoing self-development and training
  • Ability to deal with work of a confidential nature
  • Ability to work co-operatively as a team member
  • Ability to learn to prioritise workload
  • Ability and willingness to complete the apprenticeship qualifications; NVQ 2 in Business Administration
  • Ability to understand the importance of being on time and the impact that sickness absence has on the effectiveness of the team.

Equal Opportunities:

  • Commitment to, and understanding of, the principles of Equal Opportunities for all, in employment and the delivery of services.

Vetting Requirements:

This post is subject to a Criminal Records Check.

Please note that under safer recruitment requirements, references will be requested prior to interview.

 

Our Organisation is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

As a Disability Confident employer we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education we guarantee an interview for our apprenticeships. 

All posts, unless stated otherwise, are open to flexible working arrangements.

To stay up-to-date with the latest news and featured jobs from Oxfordshire County Council, follow us on LinkedIn, Facebook, Twitter and Instagram.


Job Segment: ERP, Social Media, Administrative Assistant, SAP, Data Entry, Technology, Marketing, Administrative

Apply now »