Apply now »

Business Support Officer (Adult Social Care) OCC282333

Job details


Salary range: £22,627 - £24,491 per annum

Work location: Oxfordshire – remote working

Hours per week: 37 - we are open to discussions about flexible working 

Contract type: Permanent 

Closing date: This advert is open-ended and may close at short notice, we therefore encourage applicants to submit application as soon as possible


Vetting requirements: This role is subject to a Criminal Records Check



If you are looking for a challenging and rewarding career within the public sector, this is a great opportunity for you.  


About us


As a Business Support Officer with Adult Social Care you will be central in providing support and assistance by undertaking a variety of interesting administration tasks to deliver customer focused services which improve the lives of people supported by Adult Social Care.


About the role


Your role will be crucial in supporting teams to provide constant and consistent services to people using Adult Social Care.

These posts will provide a high quality service to the organisation to ensure people contacting ASC are dealt with using a strengths-based approach, ensuring community support options are maximised.

As a Business Support Officer, you will be responsible for dealing with telephone queries that are directed towards the localities looking at how people can be supported/signposted, as well as undertaking additional duty functions such as booking regular respite care and associated transport arrangements and other tasks to support duty.

For full responsibilities please see the job description linked in this advert.


About you


We are looking for someone who is organised, pays attention to detail, can work calmly and efficiently under pressure and has good IT skills.

You will have the ability to work alone, as well as working co-operatively in a team.

You must be a good communicator with a customer-focused approach and have previous experience in working in an administrative environment.  You will need to handle sensitive and confidential information whilst remaining empathetic to the needs of service user.  

Rewards and benefits


It really is true that every single job role here contributes to bettering the lives of the people in our county - we want to do this for our employees too. We are proud of our strong flexible working culture, including the opportunity for flexibility on working hours and the use of technology to support agile working. We offer some of the very best learning and development opportunities to support your ongoing development. 


We have a generous holiday allowance which rises as you remain in employment with us up to 32 days, as well as giving you the option to buy additional holiday. You will also have access to a Local Government Pension Scheme with employer contributions of up to 19.9% of your salary; a range of local and national retail discounts; and a host of enhanced family friendly policies including carers leave and paid time off for volunteering. 


Would you like to know more?


Please click here to view the Job Description and Selection Criteria


For an informal discussion about the role please contact Olivia Pierpoint, Business Development Leader on 07776 996911 or via


Application Procedure


To apply, you will need to complete an online application form. This includes a section asking you to explain how you meet the selection criteria, as specified in the job posting. You may attach a cover letter and/or CV to your application form, however it is not mandatory. 


If you experience any difficulties whilst completing the application form, please contact the Recruitment Team using Recruitment Application Enquiry Form



Our commitment to equality, diversity and inclusion


At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We have a number of staff network groups which provide peer support and safe spaces for staff.


Our commitment to safeguarding


Our Organisation is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment.

We will ensure that all our recruitment and selection practices reflect these commitments.


Guaranteed interviews


As a Disability Confident employer we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.


We are open to discussions about flexible working.


To stay up-to-date with the latest news and featured jobs from Oxfordshire County Council, follow us on LinkedIn, Facebook, Twitter and Instagram.



Job Segment: Social Media, Developer, Sharepoint, Marketing, Technology

Apply now »