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Property Business Finance Assistant OCC9249

Job Details:

Salary Range: £22,021 - £23,836 per annum 
Work Location: Samuelson House Tramway Road Banbury OX16 5AU
Hours per week: 37
Contract type: Permanent

Closing date: 07/06/2019 

Interview date: TBC


Advert Text:

We are seeking a well organised finance cash payments officer with excellent customer service skills and a good eye for detail to join our busy team during an exciting period of change.

You must be able to work full time, on your own and as part of a team. You will have experience of working with data and systems, and front facing customer service. It is essential that you can work in a pressured environment with diverse, demanding customers.

You should also be able to undertake complex numerical calculations and have experience of working to deadlines.

Job Purpose:

  • Support Property Business finance office at Samuelson House, making payments to vulnerable service users including children leaving care, asylum seekers without recourse to public funds and families in acute financial difficulties on behalf of Children’s teams.
  • To ensure that all data is accurately entered and updated on multiple online systems.
  • Payments are also made to vulnerable adults who use the Government's Money Management scheme.
  • Cash is accounted for daily and is checked against the Imprest bank account

Role Responsibilities:

Office and Team Support

  • The post holder must have an appreciation of cash handling and financial procedures.
  • They must adhere to the council financial procedures and are accountable to internal and external audit.
  • As a senior post holder, the Finance Assistant also deputises for the Property Business Support Officer at Samuelson House during annual leave or sickness absence
  • Contribute to continuous improvement by ensuring that all work is carried out in accordance with current procedures and contribute to the review of those procedures, trialling and implementing any proposed or agreed changes.
  • Any other duties and responsibilities appropriate to grade and level of responsibility of this post.


Leadership and Teamwork: be an effective team member by

  • Supporting the induction and learning of others
  • Providing cover for colleagues during periods of annual leave and absence from the office
  • Applying your knowledge and feedback from others to contribute to service improvement
  • Attend and participate in meetings as required to support the needs of the service including acting as ‘champion’ for a service process, system or development area
  • Undertaking such other duties as may reasonably be required of you commensurate with your grade and as required to support the business including working at other sites temporarily, maintaining business continuity and during civil emergencies.

General accountabilities

  • Comply with individual responsibilities for health and safety in the workplace including taking action to reduce the risk to self and others and contributing to the maintenance of a health and safe working environment
  • Maintain a secure, accessible and fit for purpose work area
  • To understand and apply the principals of Data Protection to the above duties
  • Ensure that all duties and services are provided in accordance with the County Councils standards, policies and procedures


Role specific

  • Develop the necessary skills and knowledge to be flexible in support of the development of the Directorate and the wider organisation

Selection Criteria - Essential:

Educational achievements, Qualifications, Training and Knowledge:

  • English Language and Mathematics GCSE Grade C or above, or equivalent, or comparable ability



  • Experience of working with cash handling, face to face customer service in a pressurised environment, data and systems


Job related aptitude and skills:

  • Ability to communicate effectively by telephone, in writing, by e-mail and in person.
  • Good analytical skills, able to interpret information and relate to regulatory provisions.
  • To be able to undertake complex numerical calculations.
  • Methodical and organised approach to tasks, with an eye for detail.
  • Initiative, flexibility and ability to handle change.
  • Ability to attend work regularly and on time.
  • Use of Microsoft Office applications, including Word, Excel and Outlook to at least a Basic level.


Personal qualities:

  • Commitment to providing good customer service with a drive for continuous improvement.
  • Commitment to continuous personal development.
  • Ability to work alone, as well as working co-operatively as an effective team member.
  • Ability to work calmly under pressure prioritising competing demands effectively.
  • Able to deal with work of a confidential nature.
  • Attention to detail and accurate data entry to match council audit requirements


Equal Opportunities:

  • Commitment to, and understanding of, the principles of Equal Opportunities for all, in employment and the delivery of services.

Selection Criteria - Desirable:


  • Experience of working face to face with diverse customers.
  • Administrative experience using online data entry and financial reconciliation systems
  • Front line service (visitor/telephone) experience.
  • Experience of handling cash, data and statistics.
  • Experience of inputting and retrieving data from ICT based record systems.
  • Experience of working effectively to deadlines


Job related aptitude and skills:

  • Ability to support Facilities colleagues with premises related jobs as required


Personal qualities:

  • Interest in Council Services and willingness to learn about new initiatives

Vetting Requirements:

This post is subject to a Criminal Records Check

Contact details for an informal discussion:

Loraine Harwood 07768 040312 or Helen Barker 07825 314804




Our Organisation is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

As a Disability Confident employer we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education we guarantee an interview for our apprenticeships. 

All posts, unless stated otherwise, are open to flexible working arrangements.

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