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Locality and Community Support Worker OCC17800

Job details

Salary Range: £30,507 - £36,876 per annum

Work Location: Samuelson House, Banbury

Hours per week: 37 - with a flexible work pattern to meet the aims of the service

Contract type: Permanent

Closing date: 20 December 2019

Interview date: 6 January 2020


This role is subject to a Criminal Records Check. Please note that under safer recruitment requirements, references will be requested prior to interview.



This is an exciting opportunity for an experienced worker to join the Locality & Community Support Service within Oxfordshire’s Children’s Service.  The Locality & Community Support Service (LCSS) provide advice and guidance to partner agencies when emerging concerns arise.


About us

Locality and Community Support Service provides advice and guidance to universal services including schools, health services and voluntary and community groups to enable them to support vulnerable children, young people and families within their community. We identify emerging needs and safeguarding concerns within the locality.


We are the first point of contact for universal services who have concerns about a child and are considering making a referral to statutory services.  We monitor and oversee the effective implementation of Early Help Assessment /Team Around the Family processes within the locality. We also develop a good working knowledge of support services in the area and identification of appropriate resources.

About the role

The main purpose of the role is to contribute to and apply the Council’s strategy to support vulnerable children and families and ensuring service is delivered in line with Oxfordshire’s principles and values of working with partners, children and families. Duties include:

  • Acting as a named worker linked to schools and health settings within the locality who provides advice and guidance to universal services
  • Developing a good understanding of the services provided within the locality, including schools, health services, support groups and activities available to children, young people and families
  • Developing and maintaining a network of professionals from other
  • Facilitating regular communication between professionals which enables vulnerable children and young people to be identified
  • Providing a no names consultation service within the locality which enables professionals to talk through concerns and possible solutions to support children
  • Supporting professionals to complete an Early Help Assessment where appropriate, including the provision of advice and attendance at meetings where appropriate
  • Providing support to Lead Professionals, including the provision of advice and attendance at Team Around the Family meetings where appropriate
  • Monitoring and reviewing the Early Help Assessment within the locality, including collation of performance information and feedback where necessary
  • Providing a triage service for safeguarding concerns and targeted support prior to escalation into Children’s Services
  • Escalating appropriate safeguarding concerns into the MASH
  • Escalating appropriate requests for targeted support into the FamilySolutions Service
  • Acting as a point of contact for the MASH, where a MASH Enquiry does not lead to a Children’s Services intervention, to ensure that Early Help Assessments/Team Around the Family processes are in place within the community
  • Leading and facilitating local practitioner networks/meetings to ensure consistent practice and provide joint training if appropriateIdentifying gaps in service provision and sharing information with relevant professionals
  • Reviewing EHCP’s and providing recommendations regarding further assessments
About you

You will have a professional qualification at Level 4 or above in relevent field and/or practice experience. You will be successful in the role if you have the following skills and knowledge:


  • Focus on children and young people; an understanding of the impact of abuse, social deprivation and/or disadvantage - coupled up with good understanding of child development and factors that support children to develop and achieve their potential
  • Knowledge and experience of Early Help – Early Help Assessment/Team Around the Family processes as well as good working knowledge of appropriate legislation and evidence of up to date training
  • Knowledge, understanding and ability to apply the thresholds of needs matrix and referral pathways
  • Proven ability to analyse problems, propose solutions and make key safeguarding decisions to ensure children are safe and protected at all times
  • Ability to develop positive relationships that promote reflective team working, and an open, motivating and inclusive cultureProven ability to work collaboratively across professional partnerships and within OCC teams
  • Excellent assessment skills; communication and listening skills with peers, service users and wider partners – using appropriate styles, methods and timing to maximise understanding and impact. In addition to this, you will have writing skills including reports
  • Knowledge and understanding of outcome frameworksKnowledge of that national Troubled Families programme
Would you like to know more?

Please click here to view the Job Description & Selection Criteria.

For an informal discussion about the role please contact Jo Lloyd, Team Manager on 07584 581180 or


Application procedure

To apply, you will need to complete an online application form. This includes a section asking you to explain how you meet the role requirements, as specified in the job posting. You may attach a cover letter and/or CV to your application form, however it is not mandatory.


If you experience any difficulties whilst completing the application form, please contact the Recruitment Team at or by calling 01962 847728


Our Organisation is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.


As a Disability Confident employer we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education we guarantee an interview for our apprenticeships. 


All posts, unless stated otherwise, are open to flexible working arrangements.


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