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Family Support Worker Statutory OCC7245

Job Details:

Salary Range: £26,470 - £29,055 per annum

Work Location: Banbury Family Solutions Service, New Futures Centre, Banbury, OX16 0EJ

Hours per week: 37

Contract type: Permanent  

Closing date: 27 January 2019

Interview date: 11 February 2019

Advert Text:

The Banbury Family Solutions Service is looking to appoint a Family Support Worker to work across our integrated Early Help and Statutory Team. You will provide timely support and interventions to vulnerable children and families to address safeguarding concerns and reduce risks to children and young people.

You will provide case work to children & young people aged 0-19 and families who meet the threshold for service and also co-deliver a series of targeted group work programmes. You will be highly motivated, experienced in working to improve outcomes for vulnerable children, able to work under pressure and have an awareness of personal safety and risk. You will also have good organisational and communication skills, and an ability to write concise and factual records. You will be required to work flexibly and to undertake some work outside of normal working hours.

You should also have the ability to travel to and access a variety of premises, and safely transport children and families to venues across the county.

Job Purpose:

To work with children, young people and their families in a way that prioritises good outcomes and promotes welfare.

The work will include case management for early help and step-down cases according to the Threshold of Needs.

Work will include direct work with children, young people and their families.

Role Responsibilities:

To monitor and assess children and young people's needs, including taking appropriate actions to address emerging safeguarding concerns.
To act as case holders for children and young people in accordance with the appropriate level of the Threshold of Need matrix, including s17 Children in Need cases.
To undertake visits, observations and meetings and record them on electronic systems to the agreed standard and within agreed timescales
To undertake direct work and interventions with children, young people and offer support to parents/carers in promoting welfare of their children within allocated cases be they in CIN, CP or Early Help this may include the supervision of contact.
To support and arrange step-down work to support children and their families including authorship of Common Assessment Frameworks.
To set up and attend Team Around the Family meetings in order to successfully move cases into universal services
To co-run specific evidence based programmes such as parenting and domestic abuse group work.
To participate in the development and implementation of group work across the service and in accordance with the needs of the service
To develop community knowledge and links and use this for the benefits of children and families and also for the development of the service
To ensure close links with the Locality Support Service and universal partners
To give evidence in Court if required

Selection Criteria:

Qualifications, Training and Professional Registration:

  • Evidence of good standard of education


  • Training in an evidence based parenting programme


Skills and Knowledge

  • An understanding of the impact of abuse, social deprivation and/or disadvantage on children, young people and their families
  • IT skills
  • Ability to demonstrate relevant experience in social care, health, education, early years, youth and community work
  • Knowledge and understanding of safeguarding principles
  • Proven experience of working with children, young people and their families
  • Ability to assess and analyse information
  • Ability to work in an inclusive/non-discriminatory manner
  • Ability to work flexibly
  • Mediation/negotiation skills
  • Ability to liaise efficiently with other professional/organisations
  • Demonstrable listening skills
  • Good understanding of child development and factors that support children to develop and achieve their potential



  • Knowledge of child of CP, CIN and CAF/TAC processes
  • Ability to co run groups and intervention sessions
  • Knowledge and understanding of Early Help and Early Years and theories and services
  • Experience of working within a statutory children and families setting


Interpersonal skills:


  • Ability to communicate and collaborate with a wide range of people,in a wide range of situations and build effective working relationships nternally and with partner agencies
  • Experience of dealing effectively with challenging situations
  • Ability to be proactive, motivate and create change within complex family situations.


Personal Qualities:


  • Able to be reflective, self-management
  • Ability to work with others
  • Resilient and able to work in challenging and complex situations
  • Confident and approachable manner


Equal Opportunities:


Acting with integrity and impartiality, promoting a working environment that supports the Council’s values

Vetting Requirements:

This role is subject to a Criminal records Check.

Please note that under safer recruitment requirements, references will be requested prior to interview.

Contact details for an informal discussion:

Christina Deas, Team Manager or Sophie Black, Children and Families Centre Manager on 01865 328440


Our Organisation is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

As a Disability Confident employer we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education we guarantee an interview for our apprenticeships. 

All posts, unless stated otherwise, are open to part time working and job share arrangements.

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