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Locality & Community Support Worker OCC7030

Job Details:

Salary Range: £29,909 - £36,153 per annum

Work Location: Abbey House, Abingdon

Hours per week: 37 or 18.5 (with a flexible work pattern to meet the aims of the service)

Contract type: Permanent

Closing date: Wednesday 19th December 2018

Interview date: Monday 7th January 2019

Advert Text:

This is an exciting opportunity for an experienced worker to join the Locality & Community Support Service within Oxfordshire's Children's Service. The Locality & Community Support Service (LCSS) provide advice and guidance to partner agencies when emerging concerns arise. 


LCSS Service aims:

  • To provide advice and guidance to universal services, including schools, health services and voluntary and community groups to enable them to support vulnerable children, young people and families within their community
  • To identify emerging needs and safeguarding concerns within the locality
  • To be the first point of contact for universal services who have concerns about a child and are considering making a referral to statutory services
  • To monitor and oversee the effective implementation of Early Help Assessment /Team Around the Family processes within the locality
  • To develop a good working knowledge of support services in the area and identification of appropriate resources

Job Purpose:

  • To contribute to and apply the Council’s strategy to support vulnerable children and families
  • To ensure service is delivered in line with Oxfordshire’s principles and values of working with partners, children and families

Role Responsibilities:

  • To act as a named worker linked to schools and health settings within the locality who provides advice and guidance to universal services
  • To develop a good understanding of the services provided within the locality, including schools, health services, support groups and activities available to children, young people and families
  • To develop and maintain a network of professionals from services that support children, young people and families
  • To facilitate regular communication between professionals which enables vulnerable children and young people to be identified
  • To provide a no names consultation service within the locality which enables professionals to talk through concerns and possible solutions to support children
  • To support professionals to complete an Early Help Assessment where appropriate, including the provision of advice and attendance at meetings where appropriate
  • To provide support to Lead Professionals, including the provision of advice and attendance at Team Around the Family meetings where appropriate
  • To monitor and review the Early Help Assessment within the locality, including collation of performance information and feedback where necessary
  • To provide a triage service for safeguarding concerns and targeted support prior to escalation into Children’s Services
  • To escalate appropriate safeguarding concerns into the MASH
  • To escalate appropriate requests for targeted support into the Family Solutions Service
  • To act as a point of contact for the MASH, where a MASH Enquiry does not lead to a Children’s Services intervention, to ensure that Early Help Assessments/Team Around the Family processes are in place within the community
  • To lead and facilitate local practitioner networks to ensure consistent practice and provide joint training
  • To identify gaps in service provision and share information with relevant professionals

Essential Criteria:

Qualifications, Training and Professional Registrations

  • Professional Qualification at Level 4 or above (e.g. NVQ 4, BTEC professional award, BA degree, HNC etc.) in relevant subject e.g. related to children, young people & families


Skills and Knowledge

  • Proven ability to make key safeguarding decisions to ensure children are safe and protected at all times
  • Children and young people focused with an understanding of the impact of abuse, social deprivation and/or disadvantage on children, young people and their families
  • Proven ability to work collaboratively across professional partnerships and within OCC teams
  • Knowledge and experience of Early Help – Early Help Assessment/Team Around the Family processes
  • Knowledge understanding and ability to apply the thresholds of needs matrix and referral pathways
  • Good working knowledge of appropriate legislation
  • Excellent assessment skills
  • Excellent writing skills including reports
  • Ability to make key safeguarding decisions to ensure children are safe and protected at all times
  • Evidence of up to date training
  • Knowledge and understanding of outcome frameworks
  • Knowledge of that national Troubled Families programme
  • Good understanding of child development and factors that support children to develop and achieve their potential


Interpersonal Skills

  • Excellent communication and listening skills with peers, service users and wider partners
  • Confident, professional and approachable manner
  • Resilient and able to manage challenging dynamics


Personal Qualities

  • Ability to communicate using appropriate styles, methods and timing to maximise understanding and impact
  • Ability to develop positive relationships that promote reflective team working, and an open, motivating and inclusive culture
  • Ability to set and maintain high performance standards for self and others, translating ideas into actions
  • Considers the impact on others when making decisions, is available and approachable and takes time to consult and communicate with sensitivity and understanding, but equally capable of undertaking difficult conversations and actions
  • Resilient and able to deliver effectively against competing priorities and timescales
  • Ability to analyse problems and propose solutions


Key Competencies

  • Ability to integrate and apply professional knowledge, values, and skills to practice situations in a purposeful, intentional, ethical and professional manner to promote well-being


Equal Opportunities

  • Acting with integrity and impartiality, promoting a working environment that supports the Council’s values


Special Requirements

  • Ability to travel to and access a variety of premises
  • Commitment to inter-agency working
  • Flexibility in working arrangements/hours to meet operational requirements including responding to emergencies

Desirable Criteria:

Qualifications, Training and Professional Registrations

  • Practice to have included working with Children & Families where there has been a requirement to assess levels of need and action appropriately e.g. knowledge and application of Safeguarding procedures for Children


Skills and Knowledge

  • Experience and proven track record of working in children and families social care settings

Vetting Requirements:

This post is subject to a Criminal Records Check.

Please note, references will be sought prior to interview.

Contact details for an informal discussion:

Please contact Amy Ogle on 07909 532683.


Our Organisation is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

As a Disability Confident employer we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education we guarantee an interview for our apprenticeships. 

All posts, unless stated otherwise, are open to part time working and job share arrangements.

Job Segment: Behavioral Health, Child Development, Education, Healthcare, Part Time

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