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Casual Short Breaks/ Residential Support Worker LBHF277734

Job Details:

Salary Range: £14.14 per hour

Work Location: Central Hammersmith 

Hours per week: Various 

Contract type:  8 X Casual

Vetting requirements: Enhanced DBS Checks

Closing date: 31 May 2022

Contact details for an informal discussion: Nisha Patel, Home Manager via email at or Shelley Mulligan, Short Breaks Delivery Manager  via email at   

Advert Text:

Hammersmith & Fulham, rated nationally by Ofsted as one of the top Local Authorities, we never stop moving forward. Our ambition is to focus even more on increasing the quality of our practice and the work with children, young people, and families to sustain positive change. To do this we need the best people to help build our vision.

Do you have a good understanding of children with disabilities and their families? Are you committed to assisting them to have fun whilst providing quality care and support to meet their needs? 

The short breaks service, based at the Stephen Wilshire Centre, supports a wide range of children with disabilities to access short breaks. We work closely with families and other professionals to ensure the child and family get the support they need, and this includes after school, weekend and holiday activities. You may also be asked to work in our specialist home for children with disabilities.  

This post will support children in these settings and in the community, playing games, going on trips and generally having fun together. You will need to provide dignified personal care, be good at communicating and be able to support children and young adults who display  challenging behaviours.

Our mission is to be the best council. To do this we need the best people to help build our vision. If you’re looking to develop your career in a fast-paced, professional environment whilst making a difference, then we look forward to hearing from you.

Role Responsibilities:

The main responsibilities are:

  • To deliver of a broad programme of quality, stimulating play opportunities including sports, games, arts, crafts, activities that are fun, creative and offer the children developmental experiences, this will include creative session planning and monitoring. 
  • To work on site at SWC and or The Haven children’s home (subject to qualification/ experience), in the family home and in the community as part of a rota, this may include early morning, day, evening, and weekends as needed
  • To shift lead sessions as part of the rota if required. 
  • To attend and take an active role in handover meetings, supervision, appraisals, team meetings, planning meetings and other forums to share information about individual children or service needs, and to participate in the development and review of the settings practice, policies and procedures.
  • To support the Council’s role in planning for and responding to civil and council emergencies using skills/expertise of the post holder and in accordance with council emergency procedures. To provide emergency contact details for emergency and service continuity plans.
  • To ensure service continuity plans are in place for all the business units you manage to enable them to deliver essential services following a business disruption and, where requested, ensure your service is prepared to respond to the needs of the community following an emergency. 
  • To use the Council’s office-based and mobile IT services for the input, access and transmission of information using the appropriate level of information security and classification through the use of electronic mail, diaries, word-processing, spreadsheets and databases as well as any specific job-related applications as required to carry out the duties of the post.
  • Promote a culture of openness and ensure all staff are trained and know their data protection and information management responsibilities and obligations.
  • During audits, to be able to demonstrate compliance with policies by the production of satisfactory supporting evidence.    
  • To know and adhere to the Council’s equal opportunities policy and equalities legislation and implement in relation to job responsibilities in employment and service delivery.
  • To take reasonable care for his/her own health and safety and any other person(s) who may be affected by his/her acts or omissions at work in accordance with Health and Safety legislation.  To be responsible for, under the direction of the Executive Director, the risk assessment of officers’ health and safety within their service area whilst at work     and any other person’s health and safety who may be affected by this undertaking     for the purpose of identifying the measures they need to take to comply with the requirements and prohibitions imposed upon him/her by or under the relevant statutory provisions, regulations, approved code of practice and guidance.
  • To be aware of and work in accordance with the Council’s child and adult protection policies and procedures in order to safeguard and promote the welfare of children and adults and to raise any concerns relating to such procedures which may be noted during the course of duty.

Please refer to the Job Description for more information. 

People Values:

How we act defines who we are.  At the heart of our organisation is a common approach to defining ‘who we are’.  We are looking for people who can build this into everything they do.


We are fair

We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.


We are caring

We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.


We are collaborators

We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.


We are driven

We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

Recruiting for Attitude:

Your skills and ability are important however, we recruit as much for attitude as we do experience. We are looking for people who have the following attributes: 


Complex problem-solving 
The ability to work within a complex system and find simple solutions and outcomes that deliver real change. 


Critical thinking 
The ability to challenge the norms through evidence-based approaches using both numerical and critical reasoning and thinking. You can rationalise decision-making and form views quickly and soundly from a range of sources. 


You take approaches that demonstrate how doing things differently and creatively changes the dynamic in situations. You can apply creative solutions that deliver hard outcomes. 


People management 
You can get the best out of people. You have a coaching-style and drive through a commitment to personal and professional development. You are clear in your expectations and have exceptional feedback from your team about their working environment. You recognise and support people as individuals. 


Coordinating with others 
You have the knack of working well with others. You have an appreciation of your own presence and approach and can demonstrate how you have developed and continue to develop how you work with others. You can also recognise how others work, think, and feel to get the most out of collaboration. 


Emotional intelligence 
You have a high degree of self-awareness and self-regulation in a wide range of situations from one-to-one conversations to team and group dynamics. You can recognise motivating factors and demonstrate empathy appropriately applying a wide range of adaptive social skills. 


Judgement and decision making 
You can take rational and evidence-based decisions and take responsibility for your decisions and actions. Where there is ambiguity or a lack of evidence you can demonstrate the ability to understand the environment and show flexibility in applying your judgement. 


You can demonstrate an understanding of the range of skills and techniques required to successfully negotiate with a range of other partners. This includes understanding how to structure and undertake successful negotiation on an organisational-wide level. 


Service orientation 
You must be unequivocal in your commitment and drive for outstanding service delivery. Both in terms of the quality of products and work delivered as well as the achievement of objectives. You and your team can demonstrate how your overall contribution to the organisation and service delivers to our organisational aims and objectives. 


Cognitive flexibility 
The ability to recognise the environment in which you work and adapt and shift to this environment to maximise your own personal achievement and lead others in the same approach. Applying cognitive flexibility to situations of significant change and transformation. 

Role Specific Qualifications:


Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.
Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.
We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.


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