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Shared Services Admin Assistant HCC58766

Job Details:

Salary Range: £18,562 - £19,941 pro rata, per annum 

Contract Type: Permanent

Hours per week: Full time (negotiable for the right candidate in line with operational needs)

Work Location: Hybrid Working - required to attend Elizabeth II Court, Winchester for a minimum of 1 day a week

Closing Date: 10 October 2021

Please note this advert may be withdrawn at short notice due to high levels of interest. 

The Role:


Could you see yourself working for an organisation that is fully committed to investing in its people?

Here at Shared Services, we fundamentally believe in professional development and talent management helping you become your best self. 

We have exciting opportunities across various departments within our Shared Services Centre, which enables frontline services to be delivered to residents of Hampshire and our Partnership organisations.  

If you share our passion for delivering high quality customer service and want to make a difference to the community then this could be the role for you!


About us


At Hampshire County Council, you'll be joining a leading public sector organisation where we've set ourselves apart by successfully creating the largest Shared Service Centre in the country.

We proudly deliver to over 100,000 customers across Hampshire County Council and its schools, Hampshire Constabulary, Hampshire and Isle of Wight Fire and Rescue Service, Oxfordshire County Council and more recently the London Boroughs of Hammersmith and Fulham, the Royal Borough of Kensington and Chelsea and Westminster City Council, all while keeping the customer at the heart of everything we do.

With much national interest in our unique approach and achievements, we’re always on the look-out for people with great potential to join our teams and support the rapid growth of our service. 


What you will do 


You’ll play a vital role delivering great customer service and transactional admin processing. A confident communicator, you’ll have a good eye for detail and be comfortable working with IT systems.

Above all, you’ll be self-motivated, resilient and flexible sharing our commitment to providing excellent customer service.


About you 


If you’re enthusiastic to learn new processes and enjoy a fast-paced, evolving work environment, or would like to develop your existing skills and challenge yourself within a fast-growing organisation, we’d love to hear from you. 


Benefits of working here  


We can offer you a very rewarding career with great developmental opportunities, including apprenticeships and will train you in either transactional finance, transactional HR, payroll, data management, analytics, reporting or customer support. You’ll be encouraged and supported to develop a range of skills with the opportunity to specialise in the future.


We are based in an award-winning modern city-centre building with access to excellent facilities and close to local transport links. You’ll be afforded a healthy employment package, including:


  • Competitive annual leave entitlement starting form 24 days’ holiday full time equivalent plus bank holidays
  • Access to the Local Government Pensions Scheme
  • Flexible working opportunities
  • Employee loans for travel costs
  • Access to staff benefits through Hampshire and our Partners


For more information about careers in our shared service centre and the range of benefits we offer, please visit: www.hants.gov.uk/sharedservicescareers

Additional Role Information:

Shared Services Admin Assistant Job Description and Person Specification 

Vetting Requirements:

The majority of these posts are subject to Non Police Personnel Vetting (NPPV). Further information about this process will be provided to successful candidates. Candidates must have resided in the UK for a minimum of 3 years for clearance to be obtained.

Contact details for an Informal Discussion:

Elena Parkes, Training and Culture Officer on Elena.Parkes@hants.gov.uk


Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.


In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.


We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.



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